Entry Level Billing Specialist

Aerotek; Jacksonville (FL); Hybrid; USD 42,000; Full time

Job summary

A leading staffing agency has an immediate opening for a Billing Specialist / Business Operations Associate at their Corporate Headquarters in Jacksonville, FL. This full-time position offers a hybrid schedule and requires strong communication and customer service skills for managing accounts and building relationships. The ideal candidate should possess a BA/BS degree in Business or Accounting. Compensation includes $20.19/hr plus quarterly bonuses, qualifying for a dynamic, team-oriented environment.

Qualifications

• Proficient in management and collection of customer accounts receivable.
• Strong follow-up skills and ability to manage multiple tasks.
• Ability to work effectively in team-oriented environments.

Responsibilities

• Manage customer accounts including invoicing and collections.
• Develop and maintain customer relationships through weekly touchpoints.
• Support liaison between field offices and corporate departments.

Skills

Strong communication skills

Time management

Team-oriented

Customer service

Education

BA / BS degree in Business or Accounting

Job description

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Aerotek has an immediate internal opening for an Billing Specialist / Business Operations Associate at our Corporate Headquarters in Jacksonville, FL!

About this role

Full Time | Monday - Friday

Hybrid Schedule | 4 days in office - 1 day remote

Compensation | $20.19/hr ($42,000 annually) + quarterly bonuses

Job Summary

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.

Essential Functions

• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Develop and maintain customer relationships through weekly touchpoints
• Manage and maintain a multi-million-dollar book of Accounts Receivable
• Support liaison between field offices and other corporate departments
• Responsible for gathering the necessary data to assist management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Work in an ever-evolving environment that thrives on teamwork in order to achieve individual and team goals
• Work at the ground-level gaining experience and insight into our business cycle for future career growth
• Perform various customer service-related activities
• Gain experience using internal and external tools to audit, send and collect on invoicing

Qualifications

• BA / BS degree in Business or Accounting preferred
• Ability to effectively work in a team-oriented environment that is fair, open, honest, humble, competitive
• Thorough knowledge of business policies and account management practices
• Strong communication skills and work ethic
• Ability to balance daily workload through effective time management, prioritization, and organizational skills

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Customer Service and General Business

Industries

• Staffing and Recruiting