Billing Specialist

Pacer Group; Phoenix (AZ); Hybrid; USD 34,440,000 - 48,216,000; Part time

Job summary

Pacer Group in Phoenix, AZ is seeking a detail-oriented professional for a contract role to process a high volume of service tickets, 200-250 daily, and ensure revenue capture for services provided.

The position requires strong organizational skills, urgency, accuracy, and Excel proficiency, with Mon-Fri schedule, in-office Monday-Thursday and Friday remote.

This role supports the Finance team with administrative tasks and offers exposure to revenue processes in a fast-paced environment.

Qualifications

• Experience in Customer Service.
• Experience in high volume service tickets.

Responsibilities

• Receive, verify, and process a high volume of service tickets (200–250 daily).
• Accurately close tickets to capture revenue for all services.
• Analytical review of reports.
• Collaborate with internal departments to resolve issues by deadlines.
• Resolve discrepancies with internal departments.
• Maintain accurate and organized files.
• Respond promptly to email requests.
• Support the finance team with administrative tasks.
• Proficient in Excel.

Skills

Customer Service

Billing/Invoicing/Accounting

High volume service tickets

Education

High School Diploma

Tools

Excel

Job description

Employment type: Contract

Domain: Manufacturing/Banking/Administrative

Shift: Mon - Fri 6-2:30 (Mon - Thurs in office & Fri Remote)

Pay rate: $30/hr on w2

Application Deadline: Last date for receipt of applications Sep 4

Primary Skills Required(Must have):

• Experience in Customer Service
• Experience in billing/Invoicing/accounting
• Experience in high volume service tickets

Job Summary:

We looking for highly organized, detail-oriented, and enthusiastic individuals to join my team. This is an excellent opportunity to gain valuable experience in a fast-paced environment. This position will be responsible for efficiently processing a high volume of service tickets, ensuring accuracy for capturing revenue for services provided. A key aspect of this role is understanding the need for urgency, accuracy and meeting high expectations.

Responsibilities:

• Receive, verify, and process a high volume of service tickets ( 200- 250 tickets daily) accurately and efficiently in a timely manner.
• Accurately close service tickets ensuring the capture of revenue for all services provided
• Analytical review of reports
• Collaborate closely with internal departments to ensure all outstanding issues are addressed timely and resolved to set deadlines
• Resolve discrepancies with internal departments
• Maintain accurate and organized files
• Respond promptly to email requests
• Support the finance team with various administrative tasks.
• Proficient in Excel

Education:

High School Diploma

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.