Entry Level Invoicing Specialist

Aerotek; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Aerotek is hiring an Invoicing / Business Operations Associate for its Jacksonville, FL corporate office. The role focuses on customer service, AR management, invoicing, payroll adjustments, and client billing issues.

The position reports to the Business Operations Supervisor within the Operations Support Group. It requires 2–3 years of relevant experience and strong Microsoft Office skills to support cross-functional teams in a fast-paced environment.

Qualifications

• 2-3 years of relevant experience or college degree.
• Proficient in Microsoft Office (Excel and Word a must).
• Strong organizational and analytical abilities.
• Strong communication skills and work ethic.
• Goal driven with problem solving skills.
• Ability to work independently and as a team player.

Responsibilities

• Manage customer accounts, including invoicing, collections, PO tracking, customer service and client billing issues.
• Make routine welcome and maintenance calls to clients.
• Manage total accounts receivable (aging over $3.5M).
• Serve as liaison for field offices and OSG on aging accounts and policies.
• Provide data to assist management with account decisions.
• Audit reports to ensure accurate billing and client data.
• Adjust and audit contractor payroll and billing using InfoPath.

Skills

Strong communication skills

Strong organizational abilities

Analytical abilities

Problem solving

Team player

Independent work

Education

Some college or degree preferred

Tools

Microsoft Excel

Microsoft Word

InfoPath

Job description

Aerotek Corporate has an opening for a Invoicing / Business Operations Associate at the corporate office in Jacksonville, FL.

Compensation

Hourly - $20.19 (annualized at $42,000) non-negotiable

Bonus - up to $1,000 per quarter

Department: Operations Support Group

Reports to: Business Operations Supervisor

Scope of Position

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.

Essential Functions of the Business Operations Associate

• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath

**specific job functions are dependent on team alignment within the department

Qualifications

• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.")