Hybrid IT Support Specialist — Japanese Bilingual

iiicareer | Interesse International Inc.; New York (NY); Hybrid; USD 72.000 - 76.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Zusammenfassung

A technology support organization based in New York is seeking a Market Consultant to provide technical assistance for IT inquiries. Responsibilities include troubleshooting and supporting users both remotely and onsite. Candidates must be bilingual in English and business-level Japanese, with 1-3 years of experience in IT support. This full-time position offers a hybrid work style and a competitive salary ranging from $72,000 to $76,000, along with a bonus and extensive benefits.

Qualifikationen

• 1-3 years of experience in IT user support, help desk, or desktop support.
• Basic knowledge of computer hardware, operating systems, and common business applications.
• Ability to troubleshoot issues methodically and explain solutions clearly to non-technical users.

Aufgaben

• Serve as the first point of contact for IT-related inquiries.
• Provide remote and onsite troubleshooting using diagnostic techniques.
• Install, configure, modify, and repair computer hardware and software.

Kenntnisse

Fluent in English

Business-level Japanese

Strong communication

Customer service skills

Troubleshooting methods

Jobbeschreibung

A technology support organization based in New York is seeking a Market Consultant to provide technical assistance for IT inquiries. Responsibilities include troubleshooting and supporting users both remotely and onsite. Candidates must be bilingual in English and business-level Japanese, with 1-3 years of experience in IT support. This full-time position offers a hybrid work style and a competitive salary ranging from $72,000 to $76,000, along with a bonus and extensive benefits.