Bilingual IT & Network Support Associate

UpRight People Consultancy; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading consulting firm in New York is seeking an entry-level I.T. Support talent to join their dynamic IT team. Responsibilities include assisting in the maintenance of network infrastructure, troubleshooting issues, and supporting basic hardware tasks. Candidates should possess an associate degree in IT, have good problem-solving skills, and be fluent in English and Chinese. This full-time position offers a great opportunity for growth in a collaborative environment.

Qualifications

• Solid understanding of networking concepts, protocols, and technologies.
• Experience in a network support role is a definite plus.
• Fluency in English and Chinese (Cantonese is a plus).

Responsibilities

• Assist in troubleshooting network issues and providing technical support.
• Monitor network performance and respond to alerts.
• Help maintain network equipment.

Skills

Networking concepts

Problem-solving

Communication skills

Teamwork

Technical support skills

Education

Associate degree in Computer Science or Information Technology

Tools

Network monitoring tools

Job description

A leading consulting firm in New York is seeking an entry-level I.T. Support talent to join their dynamic IT team. Responsibilities include assisting in the maintenance of network infrastructure, troubleshooting issues, and supporting basic hardware tasks. Candidates should possess an associate degree in IT, have good problem-solving skills, and be fluent in English and Chinese. This full-time position offers a great opportunity for growth in a collaborative environment.