Entry-Level Benefit Programs Specialist

L-175-Southampton Dept Of Social Services; Virginia; On-site; USD 29,000 - 36,000; Full time

Job summary

L-175-Southampton Dept Of Social Services is seeking a Benefit Programs Specialist I to learn eligibility determination for various social services programs in a supervised setting. After training and supervisor approval, you will advance to Specialist II with increased responsibilities and pay under the department's plan.

Entry-level duties focus on interviewing, data collection, and applying agency procedures to determine and maintain client eligibility.

Qualifications

• High school diploma with relevant training and related work experience.
• Experience determining eligibility for social services is preferred.
• Ability to learn agency procedures and confidentiality requirements.

Responsibilities

• Interview clients to determine eligibility for assistance.
• Explain program availability and responsibilities.
• Process applications for financial assistance and diversion.
• Evaluate data quality and substantiation; ensure accuracy.
• Compute and propose appropriate assistance plans.
• Assess need for special allowances and emergency items.
• Evaluate education, work experience, and employability factors.
• Maintain case records and assist in data retrieval and reporting.

Skills

Computer literacy

Interviewing techniques

Data analysis basics

Problem solving

Education

High school diploma

Job description

L-175-Southampton Dept Of Social Services is seeking a Benefit Programs Specialist I to learn eligibility determination for various social services programs in a supervised setting. After training and supervisor approval, you will advance to Specialist II with increased responsibilities and pay under the department's plan.

Entry-level duties focus on interviewing, data collection, and applying agency procedures to determine and maintain client eligibility.