Entry-Level Banking Support Specialist — Growth & Training

MCI Careers; Killeen (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI Careers is seeking Entry-Level Financial Services Agents in Killeen, Texas. This full-time position involves handling customer service inquiries for financial services, ensuring excellent service, and problem resolution. Candidates must be 18 years or older and possess a high school diploma. Strong communication skills and reliability are essential. MCI offers comprehensive training, competitive compensation, and various benefits including health coverage and opportunities for advancement. Ideal for motivated individuals looking to grow in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Highly reliable with the ability to maintain regular attendance.
• Must be customer service oriented.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Ensure first call resolution through problem-solving.
• Accurately document and process customer claims.
• Attend meetings and training to stay up-to-date.
• Lead fact-finding discussions for customer options.

Skills

Customer service orientation

Excellent organizational skills

Communication skills

Problem-solving skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is seeking Entry-Level Financial Services Agents in Killeen, Texas. This full-time position involves handling customer service inquiries for financial services, ensuring excellent service, and problem resolution. Candidates must be 18 years or older and possess a high school diploma. Strong communication skills and reliability are essential. MCI offers comprehensive training, competitive compensation, and various benefits including health coverage and opportunities for advancement. Ideal for motivated individuals looking to grow in a fast-paced environment.