Entry-Level Banking Sales & Service Specialist

Citigroup Inc.; Hawthorne (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Job summary

Citigroup Inc. in Hawthorne, California is seeking a Universal Banker to assist in sales, products and service activities, coordinating with the customer service team to foster loyalty and grow consumer business.

The role supports account openings, service delivery, and handling transactions while following bank policies and risk controls. Strong communication and customer-service skills are essential for success in this part-time position.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets.
• Assess risk in business decisions, uphold Citigroup's reputation, and escalate/report control issues with transparency.

Skills

Retail Banking experience

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Hawthorne, California is seeking a Universal Banker to assist in sales, products and service activities, coordinating with the customer service team to foster loyalty and grow consumer business.

The role supports account openings, service delivery, and handling transactions while following bank policies and risk controls. Strong communication and customer-service skills are essential for success in this part-time position.