Retail Banking Sales & Service Associate

Citi; Hawthorne (CA); On-site; USD 65,450,000 - 85,397,000; Part time

Job summary

Citi in Hawthorne, CA, is seeking an entry-level Universal Banker to assist in sales, products, and service activities within the customer service team. The role aims to build customer loyalty and drive sales for individual consumers.

You will support branch operations, handle basic account openings, process transactions, and maintain strict policy compliance. Part-time hours and a base salary range are provided, with benefits and incentive options available.

Qualifications

• Clear and concise written and verbal communication skills.
• Experience in customer service or retail banking is preferred.
• Attention to detail and accuracy in handling transactions and data.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions in accordance with bank policies.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer issues promptly.
• Support branch sales and service activities through seminars and campaigns.
• Maintain adherence to operational controls and regulatory requirements.

Skills

Clear communication

Customer service

Education

High School diploma or equivalent

Job description

Citi in Hawthorne, CA, is seeking an entry-level Universal Banker to assist in sales, products, and service activities within the customer service team. The role aims to build customer loyalty and drive sales for individual consumers.

You will support branch operations, handle basic account openings, process transactions, and maintain strict policy compliance. Part-time hours and a base salary range are provided, with benefits and incentive options available.