Entry-Level Banking Associate: Service & Sales

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Job summary

Citigroup Inc. in Bronx, NY is seeking an entry-level Universal Banker to assist in the execution of sales, products, or service activities with the customer service team.

The role aims to foster relationships with customers to build loyalty and help increase sales to individual consumer clients. Responsibilities include assisting with basic account openings, resolving service issues, processing transactions per bank policies, referring opportunities to segment partners, and contributing to

Qualifications

• 1-3 years of relevant experience in retail banking or similar roles.
• Clear and concise written and verbal communication skills are required.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer issues promptly.
• Support branch sales/service activities through seminars, micromarketing events, and campaigns.
• Adhere to operational controls to ensure safety and security of assets.
• Assess risk in business decisions and escalate/report control issues with transparency.

Skills

Communication skills

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Bronx, NY is seeking an entry-level Universal Banker to assist in the execution of sales, products, or service activities with the customer service team.

The role aims to foster relationships with customers to build loyalty and help increase sales to individual consumer clients. Responsibilities include assisting with basic account openings, resolving service issues, processing transactions per bank policies, referring opportunities to segment partners, and contributing to