Entry-Level Banking Sales & Service Associate

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Life, disability insurance

Wellness programs

Paid time off and holidays

Job summary

Citigroup Inc. in Brooklyn, NY invites applications for an entry-level Universal Banker to support sales and service initiatives in collaboration with the customer service team.

The role focuses on fostering customer relationships, processing basic banking transactions, and identifying sales opportunities while adhering to risk and compliance standards in a part-time schedule. Responsibilities include opening accounts for existing customers, resolving service issues, and promoting Citi products

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail banking experience

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Brooklyn, NY invites applications for an entry-level Universal Banker to support sales and service initiatives in collaboration with the customer service team.

The role focuses on fostering customer relationships, processing basic banking transactions, and identifying sales opportunities while adhering to risk and compliance standards in a part-time schedule. Responsibilities include opening accounts for existing customers, resolving service issues, and promoting Citi products