Branch Banking Associate: Sales, Service & Growth

Citibank (Switzerland) AG; New York (NY); Hybrid; Confidential; Part time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k)

Life Insurance

Disability Insurance

Wellness Programs

Vacation

Sick Leave

Paid Holidays

Job summary

Citi in Brooklyn, NY is seeking an entry-level Universal Banker to assist in account openings, provide service to customers, and execute transactions. This role supports sales and service efforts within the branch and participates in seminars and promotions.

The position requires 1-3 years of relevant experience in retail banking, with strong written and verbal communication skills. It is a part-time role based in a branch in Brooklyn, NY, with a competitive salary and benefits.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking

Customer Service

Communication

Education

High School Diploma

Job description

Citi in Brooklyn, NY is seeking an entry-level Universal Banker to assist in account openings, provide service to customers, and execute transactions. This role supports sales and service efforts within the branch and participates in seminars and promotions.

The position requires 1-3 years of relevant experience in retail banking, with strong written and verbal communication skills. It is a part-time role based in a branch in Brooklyn, NY, with a competitive salary and benefits.