Part-Time Banking Sales & Service Pro

Citigroup Inc.; New York (NY); On-site; USD 50,030 - 65,270; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement plan

Life, disability insurance

Paid time off

Job summary

Citigroup Inc. in Brooklyn, NY is seeking an entry-level Universal Banker to assist in opening accounts, provide service delivery, and execute financial transactions, aligning with bank policies.

The role emphasizes customer service, accuracy, and proactive service within a retail banking environment. As part-time staff, you will refer opportunities to segment partners, create sales opportunities from service activity, and support branch sales initiatives while following risk and regulatory

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking

Communication skills

Customer Service

Education

High School diploma

Job description

Citigroup Inc. in Brooklyn, NY is seeking an entry-level Universal Banker to assist in opening accounts, provide service delivery, and execute financial transactions, aligning with bank policies.

The role emphasizes customer service, accuracy, and proactive service within a retail banking environment. As part-time staff, you will refer opportunities to segment partners, create sales opportunities from service activity, and support branch sales initiatives while following risk and regulatory