Entry-Level Banking Relations & Service Associate

Citigroup Inc.; Surfside (FL); On-site; USD 42,000 - 54,000; Part time

Job summary

Citigroup Inc. in Surfside, Florida is seeking an entry-level Universal Banker to support sales and service activities as part of the customer service team.

You will assist with account openings, resolve service issues, and help grow relationships with individual consumer clients. Working part-time, you will engage in seminars, micromarketing campaigns, and product initiatives while adhering to controls and risk policies to protect assets.

Qualifications

• 1-3 years of relevant experience.
• Retail banking experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriate assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job description

Citigroup Inc. in Surfside, Florida is seeking an entry-level Universal Banker to support sales and service activities as part of the customer service team.

You will assist with account openings, resolve service issues, and help grow relationships with individual consumer clients. Working part-time, you will engage in seminars, micromarketing campaigns, and product initiatives while adhering to controls and risk policies to protect assets.