Entry-Level Banker: Service, Sales & Growth

Citi; Surfside (FL); On-site; USD 41,600 - 53,830; Part time

Job summary

Citi in Surfside, FL is seeking an entry-level Universal Banker to support sales and service activities within the customer service team. You will help foster customer relationships and drive loyalty while assisting with account opening and transaction processing.

This part-time role emphasizes compliance, risk awareness and effective communication. You will refer opportunities, participate in branch campaigns, and resolve service issues in line with bank policies.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• Bilingual English/Spanish Speaking Preferred

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars and promotional campaigns
• Adhere to operational controls and regulatory procedures to ensure safety of assets
• Escalate and report control issues with transparency

Skills

Bilingual English/Spanish

Communication skills

Education

High School diploma or equivalent

Job description

Citi in Surfside, FL is seeking an entry-level Universal Banker to support sales and service activities within the customer service team. You will help foster customer relationships and drive loyalty while assisting with account opening and transaction processing.

This part-time role emphasizes compliance, risk awareness and effective communication. You will refer opportunities, participate in branch campaigns, and resolve service issues in line with bank policies.