Bilingual Branch Banking Associate (Part-Time)

Citigroup Inc.; Surfside (FL); On-site; USD 41,600 - 53,830; Part time

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in Surfside, FL. This part-time role supports customer service teams by assisting with basic account openings, executing transactions, and resolving service issues.

You will identify sales opportunities during service interactions and participate in branch promotional activities to drive customer loyalty and growth. The position emphasizes compliance with bank policies, risk awareness, and strong written and verbal communication skills.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• Bilingual English/Spanish Speaking Preferred

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in Surfside, FL. This part-time role supports customer service teams by assisting with basic account openings, executing transactions, and resolving service issues.

You will identify sales opportunities during service interactions and participate in branch promotional activities to drive customer loyalty and growth. The position emphasizes compliance with bank policies, risk awareness, and strong written and verbal communication skills.