Part-Time Universal Banker - Sales & Service Pro

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. is seeking a Universal Banker in New York to support customer service and sales efforts within the branch.

This entry-level role focuses on fostering customer relationships, handling basic account openings, and resolving service issues in coordination with the customer service team. You will execute transactions per policy, reference opportunities to partners, and participate in seminars and campaigns.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

Skills

Communication skills

Education

High School diploma

Job description

Citigroup Inc. is seeking a Universal Banker in New York to support customer service and sales efforts within the branch.

This entry-level role focuses on fostering customer relationships, handling basic account openings, and resolving service issues in coordination with the customer service team. You will execute transactions per policy, reference opportunities to partners, and participate in seminars and campaigns.