Entry-Level Administrative Assistant - Growth & Flexible Hours

Green Home Solutions of West Des Moines; West Des Moines (IA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Employee discounts

Job summary

Green Home Solutions of West Des Moines is seeking a highly motivated Administrative Assistant to support daily operations, manage inbound calls, coordinate inspections and remediation appointments, and handle email correspondence.

The ideal candidate is detail-oriented, professional, and eager to grow in organizational, scheduling, and project management skills. Flexible work arrangements including occasional work-from-home are available, with collaboration across leadership and field staff.

Qualifications

• Experience with Microsoft Excel, Microsoft Word, and email platforms is required.
• Strong phone, email, and written communication skills are preferred.
• Organisational and time-management abilities.
• Professional, reliable, and detail-oriented.
• Comfortable working with customers, vendors, field staff, and leadership.
• Proficiency with basic computer systems, email, calendars, spreadsheets, and office software.
• Ability to learn company-specific software, scheduling platforms, accounting systems, or project management tools.

Responsibilities

• Answer and direct inbound phone calls in a professional and courteous manner.
• Respond to customer, vendor, and internal team inquiries by phone and email.
• Coordinate and manage email correspondence, including follow-ups, scheduling confirmations, and general communication.
• Maintain organized records, files, schedules, and documentation.
• Support leadership with administrative tasks, reporting, and day-to-day coordination.
• Schedule inspections, remediation appointments, and project-related visits for team members.
• Coordinate calendars and communicate scheduling details to customers, employees, vendors, and leadership.
• Make follow-up phone calls regarding appointments, project updates, estimates, outstanding items, and customer questions.
• Track upcoming inspections, active jobs, project timelines, and pending follow-ups.
• Communicate schedule changes promptly and professionally.
• Assist in keeping projects organised from initial contact through completion.

Skills

Microsoft Excel

Microsoft Word

Phone communication

Written communication

Time management

Attention to detail

Customer service mindset

Tools

Scheduling platforms

Accounting systems

Project management tools

Microsoft Outlook

Job description

Green Home Solutions of West Des Moines is seeking a highly motivated Administrative Assistant to support daily operations, manage inbound calls, coordinate inspections and remediation appointments, and handle email correspondence.

The ideal candidate is detail-oriented, professional, and eager to grow in organizational, scheduling, and project management skills. Flexible work arrangements including occasional work-from-home are available, with collaboration across leadership and field staff.