Entry Level Administrative Assistant

IICRC; United States; Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Employee discounts

Job summary

Green Home Solutions is seeking an Administrative Assistant to support daily administrative operations, manage inbound calls, coordinate inspections and remediation schedules, and handle email correspondence. The role begins office-based with occasional WFH flexibility and requires clear communication, organization, and a detail-oriented mindset.

The ideal candidate is comfortable working with leadership, field staff, vendors, and customers, and demonstrates growth mindset with proficiency in

Qualifications

• Experience with Microsoft Excel, Microsoft Word, and email platforms is required.
• Strong phone, email, and written communication skills are preferred.
• Organizational and time-management abilities.
• Professional, reliable, and detail-oriented.
• Comfortable working with customers, vendors, field staff, and leadership.
• Proficiency with basic computer systems, email, calendars, spreadsheets, and office software.
• Ability to learn company-specific software, scheduling platforms, accounting systems, or project management tools.

Responsibilities

• Answer and direct inbound phone calls in a professional and courteous manner.
• Respond to customer, vendor, and internal team inquiries by phone and email.
• Coordinate and manage email correspondence, including follow-ups, scheduling confirmations, and general communication.
• Maintain organized records, files, schedules, and documentation.
• Support leadership with administrative tasks, reporting, and day-to-day coordination.
• Schedule inspections, remediation appointments, and project-related visits for team members.
• Coordinate calendars and communicate scheduling details to customers, employees, vendors, and leadership.
• Make follow-up phone calls regarding appointments, project updates, estimates, outstanding items, and customer questions.
• Track upcoming inspections, active jobs, project timelines, and pending follow-ups.
• Communicate schedule changes promptly and professionally.
• Assist in keeping projects organized from initial contact through completion.
• Assist with tracking inventory levels for supplies, materials, and equipment.
• Help identify items that need to be reordered.
• Place or coordinate orders as directed by leadership.
• Communicate with vendors regarding product availability, pricing, orders, and delivery timelines.
• Maintain organized inventory records and assist with periodic inventory reviews.

Skills

Excel

Word

Email platforms

Phone communication

Job description

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Employee discounts

Job Title

Administrative Assistant

Job Summary

We are seeking a highly motivated individual looking to grow a host of skills such as: organization, compassion, empathy, scheduling, communication, time management, and project management. This individual will support daily administrative operations and help keep our team running efficiently. This role is responsible for managing inbound phone calls, coordinating schedules for inspections and remediation work, and handling email correspondence.

The ideal candidate is detail-oriented, professional, able to communicate clearly and enthusiastic about personal and professional growth.

Key Responsibilities

This position begins as office-based, with flexibility to WFH occasionally as needed, and requires frequent communication by phone, email, and internal systems. The AA will work closely with leadership, administrative staff, field team members, vendors, and customers to support daily operations and project coordination.

Administrative & Office Support

The AA will serve as a central point of contact for ownership and operations. They will help ensure that communication, scheduling, and administrative tasks are handled accurately and efficiently.

• Answer and direct inbound phone calls in a professional and courteous manner.
• Respond to customer, vendor, and internal team inquiries by phone and email.
• Coordinate and manage email correspondence, including follow-ups, scheduling confirmations, and general communication.
• Maintain organized records, files, schedules, and documentation.
• Support leadership with administrative tasks, reporting, and day-to-day coordination.

Scheduling & Coordination

• Schedule inspections, remediation appointments, and project-related visits for team members.
• Coordinate calendars and communicate scheduling details to customers, employees, vendors, and leadership.
• Make follow-up phone calls regarding appointments, project updates, estimates, outstanding items, and customer questions.
• Track upcoming inspections, active jobs, project timelines, and pending follow-ups.
• Communicate schedule changes promptly and professionally.
• Assist in keeping projects organized from initial contact through completion.

Inventory Tracking & Ordering

• Assist with tracking inventory levels for supplies, materials, and equipment.
• Help identify items that need to be reordered.
• Place or coordinate orders as directed by leadership.
• Communicate with vendors regarding product availability, pricing, orders, and delivery timelines.
• Maintain organized inventory records and assist with periodic inventory reviews.

No previous professional experience required.

Desired Qualifications and what you will gain

• Experience with Microsoft Excel, Microsoft Word, and email platforms is required.
• Strong phone, email, and written communication skills are preferred.
• Organizational and time-management abilities.
• Professional, reliable, and detail-oriented.
• Comfortable working with customers, vendors, field staff, and leadership.
• Proficiency with basic computer systems, email, calendars, spreadsheets, and office software.
• Ability to learn company-specific software, scheduling platforms, accounting systems, or project management tools.

Preferred Skills

• Strong attention to detail and accuracy.
• Ability to follow through on tasks without frequent reminders.
• Customer-service mindset with a calm, empathetic and professional communication style.
• Problem-solving ability and willingness to take initiative.

Reporting Structure

The AA will report directly to company leadership or the designated operations manager and will work closely with team members across administrative, field, and project operations.

Ideal Candidate

The ideal candidate is someone who wants to grow personally and professionally. Someone who enjoys a support role. They are comfortable answering phones, coordinating schedules, following up with customers, supporting basic accounting functions, and helping leadership stay organized. They take pride in accuracy, communication, and keeping projects and people on track.

Flexible work from home options available.

Compensation

Compensation: $17.00 - $21.00 per hour

Green Home Solutions is a company dedicated to improving indoor air quality. Studies show that people spend 90% of their time indoors and while asthma, allergies, and air quality related sicknesses are on the rise, Green Home Solutions has the answer. We offer fast,affordable and effective ways to solve indoor air problems Our mission is to reduce indoorair impurities that may cause illnesses; therefore, creating better work, school, and livingenvironments for everyone. Our services include mold and odor removal, hospital grade disinfection, dispensing probiotics to provide a protective shield against indoor contaminants and maintaining the environment with air duct cleaning and crawlspace/basement encapsulation.

Green Home Solutions specializes in using products with plant-based ingredients and are safewhen used as directed.Before we can ensure the high standards of our quality services, we first have to build a team ofreliable and dedicated professionals. Every Green Home Solutions employee is an ambassadorof our core values and is devoted to ensuring customer satisfaction. If you're interested in acareer with Green Home Solutions, please review our positions.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.