Entry Level Account Representative

Optima Executives; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Restaurant of potential mentorship

Job summary

Elite Precision Dynamics in Charlotte, NC, is hiring an Entry Level Account Representative to support and grow a portfolio of SMB clients. The role involves prospecting, qualifying leads, discovery calls, and presenting telecom solutions aligned with client needs, while managing the sales cycle from outreach to close.

You’ll work on-site with the sales team, receive training, use CRM tools, and contribute to onboarding new customers.

Qualifications

• Strong sales and account management skills for SMB clients.
• Excellent customer service and clear verbal/written communication.
• Willingness to learn product/services and sales processes.
• Comfort working in commission-based environment with targets.
• Familiarity with business communications tech (phone systems, VoIP, UC).
• Must be able to work on-site in Charlotte metro area.
• High school diploma; degree in business/communications a plus.
• Retail or customer-facing experience is beneficial but not required.

Responsibilities

• Prospect and qualify leads.
• Conduct discovery calls and present solutions.
• Manage sales cycle from outreach to close.
• Provide ongoing account support and onboarding.
• Use CRM to track activities, opportunities, and customer interactions.
• Collaborate with senior sales team and participate in training.

Skills

Sales & Account Management

Customer Service & Communication

Willingness to Learn

Goal-oriented / Commission-driven

Tech-savvy with business comms tech

On-site work in Charlotte

Retail or entry-level sales experience

Education

High school diploma or equivalent

Associate or Bachelor’s in Business or Communications

Tools

CRM tools

Job description

Elite Precision Dynamics is a high-performance sales organization specializing in business communication technology solutions for small and medium-sized businesses. Headquartered in the Charlotte, NC area, the company delivers cloud phone systems, VoIP, unified communications, hosted PBX, and contact-center solutions designed to improve reliability and reduce costs. Clients typically see significant savings through network assessments and cost-reduction audits, while gaining enterprise-grade tools without unnecessary complexity. The company is known for a results-driven culture that rewards performance with uncapped commissions and strong support in marketing, leads, and sales enablement. Elite Precision Dynamics is growing rapidly across the Southeast and offers ambitious professionals a chance to build a high-income sales career.

Role Description

The Entry Level Account Representative is a full-time, on-site role based in the Charlotte Metro area, focused on supporting and growing a portfolio of small and medium business clients. Day-to-day responsibilities include prospecting and qualifying leads, conducting discovery calls, and presenting communication technology solutions that align with client needs. The role involves managing the sales cycle from initial outreach through closing, providing ongoing account support, and ensuring a smooth onboarding experience for new customers. The Account Representative will collaborate closely with senior sales team members, participate in training sessions, and use CRM tools to track activities, opportunities, and customer interactions. This position is designed for individuals who want to build a strong foundation in consultative sales while learning the business communication technology space.

Qualifications

• Strong Sales and Account Management skills, with an interest in consultative selling and supporting a growing client base.
• Customer Service and Communication abilities, including clear verbal and written communication and a professional client-facing presence.
• Willingness to learn and apply Training received on products, services, and sales processes to improve performance.
• Goal-oriented mindset with comfort working in a commission-driven environment and meeting or exceeding activity and revenue targets.
• Basic familiarity with business communication technologies (phone systems, VoIP, unified communications) or a strong desire to learn.
• Ability to work on-site in the Charlotte Metro area, manage time effectively, and handle multiple accounts and tasks simultaneously.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Communications, or a related field is a plus.
• Previous experience in retail, customer-facing roles, or entry-level sales is beneficial but not required; internal training and mentorship provided.