Client Account Representative

Apex CLT Corp.; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on client relationship and bank

Job summary

Apex CLT Corp. is seeking a motivated Client Account Representative to help build strong client relationships, support account activities, and identify opportunities to meet customer needs.

This position is ideal for someone who enjoys communication and developing practical customer service and business development skills. You will learn to collaborate with teams across departments, provide outstanding service, and contribute to client success while growing your career within a supportive

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused demeanor.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Good organizational and time management skills.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Communicate product and service information clearly and professionally.
• Learn about client needs and help identify appropriate solutions.
• Assist with routine account and customer support activities.
• Conduct follow-ups with existing and prospective clients.
• Support customer retention and relationship-building initiatives.
• Assist with promotional and customer engagement activities.
• Respond to routine client questions and requests.
• Communicate client feedback and needs to appropriate team members.
• Collaborate with colleagues to support customer service and business goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Relationship building

Customer-focused

Goal-oriented

Time management

Education

High school diploma

Job description

About Us

Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.

About Us

Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.

Job Summary

We are seeking a motivated Client Account Representative to help build strong client relationships, support account activities, and identify opportunities to meet customer needs. This position is ideal for someone who enjoys communication, relationship building, and developing practical customer service and business development skills.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Communicate product and service information clearly and professionally.
• Learn about client needs and help identify appropriate solutions.
• Assist with routine account and customer support activities.
• Conduct follow-ups with existing and prospective clients.
• Support customer retention and relationship-building initiatives.
• Assist with promotional and customer engagement activities.
• Respond to routine client questions and requests.
• Communicate client feedback and needs to appropriate team members.
• Collaborate with colleagues to support customer service and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on client relationship and account experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Minimum Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused demeanor.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Good organizational and time management skills.