Entrata Systems Analyst: Optimize Property Operations

Advanced Asset Management LLC; Dallas (TX); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career growth

Collaborative environment

Job summary

Advanced Asset Management (AAM Living) is seeking an experienced Entrata Systems Analyst to support and optimize Entrata across its property portfolio in Texas. The role collaborates with Operations, onsite teams, and leadership to troubleshoot system issues, improve workflows, maintain data accuracy, and support Entrata implementations and process improvements.

The ideal candidate has 5+ years in systems/operations or property management tech, with proficiency in Entrata and a strong

Qualifications

• 5+ years of relevant professional experience in systems, operations, or property management technology.
• Bachelor's degree in business, Information Systems, Operations, or a related field preferred.
• Proficiency in Entrata is required.
• Hands-on experience supporting Entrata within multifamily property management.
• Strong understanding of property management workflows and operations.
• Experience with system troubleshooting, workflow analysis, and process improvement.
• Strong analytical, organizational, and communication skills.
• Experience creating SOPs, training materials, or system documentation.

Responsibilities

• Serve as the primary resource for Entrata across the property portfolio.
• Troubleshoot Entrata system, workflow, and data-related issues that impact the business
• Analyze and improve Entrata workflows and operational processes.
• Support Entrata implementations, upgrades, transitions, and new property onboarding.
• Assist the Corporate with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Review system data and reports for accuracy and identify process gaps.
• Develop Entrata SOPs, user guides, and process documentation. Test and validate Entrata changes, workflows, and configurations.
• Train and support onsite and remote teams on Entrata processes.
• Coordinate with Operations, IT, leadership, and Entrata support to resolve issues.

Skills

Analytical thinking

Communication

Organizational skills

Education

Bachelor's degree

Tools

Entrata

Job description

Advanced Asset Management (AAM Living) is seeking an experienced Entrata Systems Analyst to support and optimize Entrata across its property portfolio in Texas. The role collaborates with Operations, onsite teams, and leadership to troubleshoot system issues, improve workflows, maintain data accuracy, and support Entrata implementations and process improvements.

The ideal candidate has 5+ years in systems/operations or property management tech, with proficiency in Entrata and a strong