Enterprise Training Lead: LMS Expert & Field Coach

The Evans Network of Companies; Schuylkill Haven (Schuylkill County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid vacation

Employee referral bonus program

Job summary

The Evans Network of Companies is seeking an Enterprise Training Specialist to develop and deliver training programs for agent partners and internal staff. The ideal candidate will have a Bachelor’s degree in HR, 3+ years of customer service experience, and strong communication skills.

This role requires proficiency in Learning Management Systems and a commitment to improving training methods. Benefits include health insurance, a 401(k) match, and paid time off.

Qualifications

• 3+ years of customer service experience.
• 1+ year in a training and development role.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare and deliver training programs for agent partners and employees.
• Conduct periodic check-ins with agent partners.
• Continuously improve training programs and develop new offerings.

Skills

Customer service experience

Training and development

Microsoft Office 365 proficiency

Public speaking skills

Problem-solving ability

Education

Bachelor’s degree in human resources or related field

Tools

Learning Management Systems (LMS)

Job description

The Evans Network of Companies is seeking an Enterprise Training Specialist to develop and deliver training programs for agent partners and internal staff. The ideal candidate will have a Bachelor’s degree in HR, 3+ years of customer service experience, and strong communication skills.

This role requires proficiency in Learning Management Systems and a commitment to improving training methods. Benefits include health insurance, a 401(k) match, and paid time off.