Enterprise Technical Success Manager (Remote)

Openkrill; United States; Remote; USD 100,000 - 170,000; Full time

Benefits offered by this job

Equity program

Comprehensive health benefits

Flexible time-off

Paid parental leave

Remote-first with quarterly off-sites

Job summary

Socket is seeking a technical Customer Success leader to own post-sale relationships with large enterprise accounts. You’ll translate product capabilities into practical solutions, onboard customers, troubleshoot integration issues, and collaborate with Engineering to resolve blockers.

This role is remote-first and requires strong technical communication with developers, security teams, and executives. You’ll work across onboarding, troubleshooting, enablement, and advocacy to ensure customer

Job description

Socket is seeking a technical Customer Success leader to own post-sale relationships with large enterprise accounts. You’ll translate product capabilities into practical solutions, onboard customers, troubleshoot integration issues, and collaborate with Engineering to resolve blockers.

This role is remote-first and requires strong technical communication with developers, security teams, and executives. You’ll work across onboarding, troubleshooting, enablement, and advocacy to ensure customer