Enterprise Tech Account Manager

Orb Staging; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Orb is seeking a Technical Account Manager for Enterprise to own the most complex customer relationships from pre-go-live through ongoing adoption. You will drive technical implementation, architect integrations, and ensure success across ERP and CRM ecosystems such as NetSuite and Salesforce.

You will partner with Implementation Architects, Support, and Product to translate customer patterns into platform improvements, while maintaining urgency and a high bar for quality.

Responsibilities

• Own the most complex customer relationships from pre-go-live through ongoing adoption.
• Drive technical implementation and architect integrations across ERP and CRM ecosystems (NetSuite, Salesforce).

Job description

Orb is seeking a Technical Account Manager for Enterprise to own the most complex customer relationships from pre-go-live through ongoing adoption. You will drive technical implementation, architect integrations, and ensure success across ERP and CRM ecosystems such as NetSuite and Salesforce.

You will partner with Implementation Architects, Support, and Product to translate customer patterns into platform improvements, while maintaining urgency and a high bar for quality.