Enterprise Tech Account Leader — Growth & Strategy

CBRE; Indianapolis (IN); On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Discretionary bonus

Job summary

CBRE is seeking an Account Director to serve as the senior relationship lead for a portfolio of enterprise technology engagements in the United States. You will build trusted stakeholder relationships, shape technology strategies, and coordinate internal teams from opportunity development through delivery, renewal, and expansion.

The role requires 7+ years in enterprise technology account management, a track record of growing strategic accounts, and the ability to translate technology

Qualifications

• 7+ years of enterprise technology account management experience.
• Experience selling or expanding technical services in an enterprise environment.
• Proven success leading strategic client relationships and driving account growth.
• Ability to translate technology capabilities into business value for executive-level conversations.
• Demonstrated experience with complex contract processes.
• Strong communication and cross-functional collaboration skills.
• Experience supporting Microsoft technology programs, Microsoft 365 ecosystems, or enterprise workplace tech.
• Experience creating account plans, business reviews, proposals, and growth plans.
• Demonstrated ability to evaluate and implement AI-driven solutions to improve productivity.
• Experience with large, matrixed enterprise clients.
• Bachelor's degree or equivalent.

Responsibilities

• Serve as the primary relationship lead for assigned enterprise technology accounts and maintain proactive communication across cross-functional teams.
• Provide leadership for the account team and ensure priorities are understood and met.
• Develop strategic account plans aligning client priorities, technology roadmaps, service investments, and growth.
• Own account revenue, retention, and growth including renewals and expansions.
• Create demand by identifying unmet needs and opportunities to expand services or launch advisory work.
• Lead product demonstrations, discovery workshops, and executive briefings.
• Guide the commercial lifecycle from discovery through renewals and amendments.
• Monitor account satisfaction, service quality, and delivery risks.
• Understand outsourced services, procurement practices, and cybersecurity requirements.

Skills

Account management

Enterprise tech

Strategic planning

Stakeholder management

Negotiation

Cross-functional collaboration

Microsoft 365

AI solutions

Business value translation

Contract processes

Education

Bachelor's degree or equivalent

Tools

Microsoft 365 ecosystems

Job description

CBRE is seeking an Account Director to serve as the senior relationship lead for a portfolio of enterprise technology engagements in the United States. You will build trusted stakeholder relationships, shape technology strategies, and coordinate internal teams from opportunity development through delivery, renewal, and expansion.

The role requires 7+ years in enterprise technology account management, a track record of growing strategic accounts, and the ability to translate technology