Enterprise TAM - Security & Compliance (Remote)

QLYS_US Qualys, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Qualys, Inc. is seeking a Technical Account Manager to lead post-sales success for Enterprise customers, articulating the company’s technology and product positioning to business and technical users.

The TAM will identify technical and business issues to ensure customer satisfaction throughout the sales process. The role involves providing product and technical support, developing new business opportunities, and translating customer needs to Product, Marketing and Engineering.

Qualifications

• Self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, IDS/IPS, network scanners, PCI, audit tools.
• Excellent written and oral communication skills; ability to respond to emails, RFPs and reports.
• Comfortable interacting with all levels within customer organizations, from C-level to technical staff.

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management, Marketing and Engineering teams.
• Provide functional and technical support to customers.
• Respond to customer questions on technical and business related issues.
• Deliver high-level and detailed sales presentations.
• Attend conferences, seminars, etc.

Skills

Security & compliance knowledge

Presentation skills

Communication (written)

Customer-facing

Travel readiness

Self-motivated

Education

Bachelor's degree or equivalent

Job description

Qualys, Inc. is seeking a Technical Account Manager to lead post-sales success for Enterprise customers, articulating the company’s technology and product positioning to business and technical users.

The TAM will identify technical and business issues to ensure customer satisfaction throughout the sales process. The role involves providing product and technical support, developing new business opportunities, and translating customer needs to Product, Marketing and Engineering.