Enterprise Systems Team Lead

Fairfield University; United States; Hybrid; USD 100,000 - 130,000; Full time

Job summary

Fairfield University is looking for an Enterprise Systems Team Lead to guide a talented team of professionals focused on Workday solutions. This role involves providing technical leadership, collaborating with functional leads, and overseeing the daily operations of enterprise systems.

The ideal candidate should have a Bachelor's degree in Information Systems or a related field, with at least 5 years of Workday technical experience, including integration and reporting. The position offers a preferred hybrid work arrangement and opportunities for professional development.

Qualifications

• 5+ years of Workday technical experience, including integration and reporting.
• Prior experience leading or mentoring a technical team.
• Strong communication skills with the ability to interface across all levels.

Responsibilities

• Provide technical leadership to a team of analysts and developers.
• Engage with functional leads to translate requirements into technical solutions.
• Oversee daily operations of enterprise systems.

Skills

Workday technical experience

Leadership

Technical documentation

Interpersonal skills

Education

Bachelor’s degree in Information Systems or related field

Tools

Workday Studio

EIBs

XML

Job description

Position Summary

Fairfield University is seeking a self-driven, technically proficient, and hands‑on Enterprise Systems Team Lead to guide a growing team of enterprise systems professionals—including analysts, integration developers, and system administrators—with a strong focus on Workday. This leader will play a key role in delivering Workday solutions across HCM, Finance, Payroll, and Student modules, while also contributing directly to the design, integration, and advancement of the University’s enterprise systems architecture.

Key Responsibilities

• Provide technical leadership to a team of analysts, developers, and system administrators; serve as the technical escalation point and guide architectural decisions on integrations and configurations, with a focus on Workday.
• Engage regularly with functional leads and administrative partners to understand evolving business needs and translate requirements into scalable technical solutions.
• Collaborate with the Director of Enterprise Systems and functional leaders to define and execute system roadmaps that support university goals; foster a culture of innovation, collaboration, accountability, and continuous improvement.
• Offer technical expertise, peer review, and guidance across the team; contribute hands‑on by developing complex configurations, integrations, business processes, and advanced reports during high‑priority initiatives or peak workloads.
• Oversee daily operations of enterprise systems—including support tickets, system changes, and collaboration with the Enterprise Systems team; provide escalation support for troubleshooting and cross‑functional issues involving functionality, security, integrations, or dependencies with other platforms.
• Partner with system administrators to ensure the stability, performance, and security of the Workday environment, including reporting, integrations, and configuration documentation.
• Coordinate system updates, releases, integration projects, and end‑user training in alignment with team priorities; monitor Workday releases and assess the impact of new features while coordinating adoption strategies with key stakeholders.
• Stay current with Workday tools such as Workday Studio, Prism Analytics, Extend, Journeys, Adaptive Planning, and Strategic Sourcing.
• Champion the adoption of Workday best practices across the University, educating stakeholders and driving user engagement and confidence in the platform; collaborate with academic and administrative units to streamline processes, translate requirements into technical designs, and build reports and dashboards.
• Coordinate planning, execution, and communication for Enterprise Systems initiatives; manage workload prioritization and resource allocation; track and report on team performance, system uptime, integration issues, project milestones, and change‑management progress against the Enterprise Systems roadmap.
• Assume additional responsibilities and duties as assigned in support of departmental and institutional goals.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or a related technical field.
• 5+ years of Workday technical experience (HCM, Finance, Payroll, or Student), including hands‑on integration and reporting.
• Prior experience leading or mentoring a technical team.
• Expertise in Workday Studio, EIBs, RaaS, Calculated Fields, Web Services (REST/SOAP), XML, XSLT, and Workday Security.
• Demonstrated adherence to DevOps best practices, including structured code development, version control, peer review, and testing in non‑production environments.
• Experience designing technical documentation, field mappings, and conducting unit/system testing.
• Strong interpersonal and communication skills with the ability to interface across all levels of the organization.

Preferred Qualifications

• Experience in a higher education environment.
• Workday certifications.
• Familiarity with Workday Security Configuration.
• Experience with integrations between Workday and other higher‑education systems such as CRMs (Raiser’s Edge, Slate), LMS (Blackboard), data warehouses (Snowflake), payment processing (Touchnet), and payroll processors (ADP).

Working Conditions

On‑campus work is preferred; hybrid and remote work arrangements are considered. Occasional evening or weekend work may be required during critical project phases or system outages. Travel to the University campus, Workday Rising, training events, or professional conferences as needed.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.