Enterprise Systems Team Lead

The Chronicle Of Higher Education, Inc.; Fairfield (CT); Hybrid; USD 130,000 - 170,000; Full time

Job summary

Fairfield University seeks an Enterprise Systems Team Lead to guide a growing team of analysts, developers, and system administrators with a strong Workday focus. The role drives architecture, integrations, and configurations across HCM, Finance, Payroll, and Student modules while mentoring staff and delivering strategic enterprise solutions.

The ideal candidate has 5+ years in Workday technical roles, leadership experience, and hands-on Workday Studio/integration know-how.

Qualifications

• Bachelor’s degree or higher in Information Systems, Computer Science, or related field.
• 5+ years of Workday technical experience (HCM, Finance, Payroll, or Student).
• Experience leading or mentoring a technical team.
• Expertise in Workday Studio, EIBs, RaaS, Calculated Fields, WebServices (REST/SOAP).

Responsibilities

• Serve as Technical Lead for Analysts, Developers, and System Administrators.
• Translate evolving business needs into scalable Workday solutions.
• Oversee architectural decisions on integrations and configurations with focus on Workday.
• Coordinate system roadmaps with the Director and functional leaders.
• Provide hands-on guidance during high-priority initiatives and system outages.

Skills

Workday

Team Leadership

System Integrations

HCM/Finance Knowledge

DevOps Practices

Communication

Workday Studio

EIBs

REST/SOAP

XML/XSLT

Security

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

Workday Studio

EIBs

REST/SOAP

XML/XSLT

Workday Security

Job description

Fairfield University is a co-educational, comprehensive Jesuituniversity with a 200-acre campus located along the scenicshoreline community of Fairfield, CT. The University is comprisedof approximately 3,500 undergraduate and 1,200 graduate studentspursuing degrees within 5 schools: The College of Arts andSciences, The Charles F. Dolan School of Business, The School ofEngineering, The Marion Peckham Egan School of Nursing and HealthStudies, and School of Education and Human Development. As anexpression of our Jesuit, Catholic mission and identity, Fairfieldembraces a liberal humanistic approach to education, encouragingcritical thinking, cultivating free and open inquiry, and fosteringethical and religious values.

Job Description:

Department:

Information Technology Services

Reports To:

Director, Enterprise Systems

Location:

Fairfield University (Hybrid/On-site Preferred;Remote Considered)

Position Summary:

Fairfield University is seeking a self-driven, technicallyproficient, and hands-on Enterprise Systems Team Lead toguide our growing team of enterprise systemsprofessionals—including analysts, integration developers, andsystem administrators—with a strong focus on Workday. This leader will play a key role in delivering Workday solutionsacross HCM, Finance, Payroll, and Student modules, while alsocontributing directly to the design, integration, and advancementof the University’s enterprise systems architecture. As a critical member of the Enterprise Computing team, the TeamLead will serve as a technical leader, mentor, and solutionsarchitect, driving forward the University's strategic goalsthrough effective technology solutions, proactive teamcoordination, and hands-on execution. The Team Lead will alsoprovide direct support to one or more assigned administrative oracademic units, acting as a hands-on technical partner to manage support needs, coordinate system enhancements, and align solutionswith functional goals.

Key Responsibilities:

Leadership & Strategy

• Serve as Technical Lead for a team of Analysts, Developers, andSystem Administrators.
• Engage regularly with functional leads and administrativepartners to understand evolving business needs, provideconsultative support, and translate requirements into scalabletechnical solutions.
• Act as the team’s technical escalation point and guidearchitectural decisions on integrations and configurations, with akey focus on Workday.
• Collaborate with the Director of Enterprise Systems andfunctional leaders to define and execute system roadmaps thatsupport university goals.
• Foster a culture of innovation, collaboration, accountability,and continuous improvement.

Technical Oversight, Development & Support

• Provide technical expertise, peer review, and guidance acrossthe team. During high-priority initiatives or peak workloads,contribute hands-on by developing complex configurations (includingsecurity), integrations, business processes, and advancedreports.
• Oversee daily operations of enterprise systems, includingsupport tickets and system changes, in collaboration with theEnterprise Systems team.
• Provide escalation support for troubleshooting andcross-functional issues involving functionality, security,integrations, or dependencies with other platforms.
• Partner with System Administrators to ensure the stability,performance, and security of the Workday environment—includingreporting, integrations, and configuration documentation.
• Coordinate system updates, releases, integration projects, andend-user training in alignment with team priorities.
• Monitor Workday releases, assess the impact of new features,and coordinate adoption strategies with the Director of Enterprise Systems, PMO, and other stakeholders.
• Stay current with Workday tools such as Workday Studio, PrismAnalytics, Extend, Journeys, Adaptive Planning, and StrategicSourcing.

Process Improvement & Reporting

• Champion the adoption of Workday best practices across theUniversity by serving as a change agent, educating stakeholders,and driving user engagement and confidence in the platform.
• Collaborate with academic and administrative units tostreamline processes, translate requirements into technicaldesigns, and build reports and dashboards.

Project Management & Operations

• Coordinate planning, execution, and communication forEnterprise Systems initiatives.
• In collaboration with the Director of Enterprise Systems,manage workload prioritization and resource allocation within theteam.
• Track and report on team performance, system uptime,integration issues, project milestones, and change managementprogress against the Enterprise Systems roadmap.
• Assume additional responsibilities and duties as assigned insupport of departmental and institutional goals.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, ora related technical field.
• 5+ years of Workday technical experience (HCM, Finance,Payroll, or Student), including hands-on integration andreporting.
• Prior experience leading or mentoring a technical team.
• Expertise in Workday Studio, EIBs, RaaS, Calculated Fields, WebServices (REST/SOAP), XML, XSLT, and Workday Security.
• Demonstrated adherence to DevOps best practices, includingstructured code development, version control, peer review, andtesting in non-production environments.
• Experience designing technical documentation, field mappings,and conducting unit/system testing.
• Strong interpersonal and communication skills with the abilityto interface across all levels of the organization.

Preferred Qualifications

• Experience in a Higher Education environment.
• Workday certifications.
• Familiarity with Workday Security Configuration.
• Experience with integrations between Workday and other HigherEducation systems such as CRMs (Raiser’s Edge, Slate), LMS(Blackboard), Data Warehouses (Snowflake), Payment Processing(Touchnet), and Payroll Processors (ADP).

Working Conditions

• On-campus work preferred; hybrid and remote work arrangementsconsidered.
• Occasional evening or weekend work may be required duringcritical project phases or system outages.
• Travel to the University campus, Workday Rising, trainingevents, or professional conferences as needed.

Performs such other duties, responsibilities, and activities asrequired by supervisor and as departmental/University needsindicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Category:

ITS - Admin