Enterprise Success Lead — US Growth & Partnerships

Askable; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Generous paid time off

Great health insurance

Opportunities for international travel

Job summary

A fast-growing research firm in Chicago is looking for an Enterprise Success Manager to foster strong relationships with enterprise clients. In this role, you will partner with major global organizations to align research with business objectives, driving meaningful impacts. You’ll leverage your experience in customer success to shape strategies that foster long-lasting partnerships, enhance research execution, and establish best practices for a growing team in the US market.

Qualifications

• 3+ years experience in a customer-facing role such as SaaS, consulting, research, or agency work.
• A strategic, commercial approach to customer success linking outcomes to long-term growth.
• Experience managing complex enterprise customer relationships.

Responsibilities

• Partner with enterprise customers to shape research priorities using Askable Tracks.
• Take ownership of a portfolio of global enterprise customers to drive long-term value.
• Help customers build sustainable research rhythms supporting real business decisions.

Skills

Customer relationship management

Strategic thinking

Collaboration

Communication

Job description

A fast-growing research firm in Chicago is looking for an Enterprise Success Manager to foster strong relationships with enterprise clients. In this role, you will partner with major global organizations to align research with business objectives, driving meaningful impacts. You’ll leverage your experience in customer success to shape strategies that foster long-lasting partnerships, enhance research execution, and establish best practices for a growing team in the US market.