Enterprise Strategic Account Manager — Remote & Growth

Talon.One; Chicago (IL); On-site; USD 220,000 - 260,000; Full time

Benefits offered by this job

Annual learning budget

Flexible PTO

Home office setup budget

Job summary

Talon.One is seeking a Strategic Account Manager to oversee a portfolio of high-value global enterprise clients in AMER. You will drive growth, retention and satisfaction by acting as a trusted advisor to executives and cross-functional teams.

You will collaborate with Customer Success, Sales, Product, and Engineering to maximize product adoption and value delivery, travel 25–40% and be located near a US hub.

Qualifications

• 8+ years of experience in enterprise account management or strategic sales in B2B SaaS.
• Proven ability to manage large, matrixed client organizations across geographies.
• Experience developing and executing strategic account plans and owning growth targets (upsell, cross-sell, renewal).
• Strong business acumen to navigate organizations and build executive-level relationships.

Responsibilities

• Own a portfolio of high-value strategic accounts and develop long-term relationships and account plans.
• Identify and drive expansion opportunities within accounts (new use cases, modules, geographies).
• Partner with Customer Success, Solution Engineers and Sales to ensure customer success and engagement.
• Serve as executive counterpart for customers, building trusted advisor relationships with VP and C-level stakeholders.
• Lead cross-functional account teams to align on strategy and execution.
• Forecast revenue and renewal timelines with ownership of growth targets.

Skills

Enterprise account management

Strategic sales

Executive stakeholder management

Cross-functional collaboration

English communication

Education

Bachelor’s degree preferred

Job description

Talon.One is seeking a Strategic Account Manager to oversee a portfolio of high-value global enterprise clients in AMER. You will drive growth, retention and satisfaction by acting as a trusted advisor to executives and cross-functional teams.

You will collaborate with Customer Success, Sales, Product, and Engineering to maximize product adoption and value delivery, travel 25–40% and be located near a US hub.