Enterprise Services Change Communications Lead

RTX; Farmington (CT); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks vacation

401(k) plan with employer match

Tuition reimbursement

Student loan repayment

Life insurance and disability coverage

Parental leave benefits

Wellness programs

Job summary

RTX is seeking a talented Manager, Enterprise Services Communications, to drive strategic communications for major PST and ES Business Solutions transformations. You will partner with senior leaders and cross-functional teams to shape messaging, align communications with business priorities, and improve adoption across the enterprise.

You will lead sophisticated change communications initiatives, craft executive communications, and guide channel strategies while ensuring brand standards.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience
• Demonstrated success leading communications for technology, process, and systems-driven change programs.
• Strong writing, editing, and messaging skills with exceptional attention to detail and brand compliance.
• Proven experience developing and executing structured communication strategies for diverse audiences across multiple channels.
• Ability to analyze change impacts to determine what each audience needs to know, feel, and do to adopt change successfully.
• Strong partnership, collaboration, and stakeholder management skills, including the ability to influence senior leaders and work cross‑functionally.
• Ability to manage multiple high‑visibility initiatives, meet tight deadlines, and drive continuous improvement through feedback and analytics.

Responsibilities

• Develop and lead communications strategies and plans for the PST program and transformation projects across the ES Business Solutions portfolio.
• Partner with cross-functional stakeholders to align communications with business objectives, transformation priorities, and organizational readiness.
• Provide detailed coordination and structured messaging for complex, multi‑layered projects with significant business, technology, and process implications.
• Serve as a trusted communications advisor to program leaders and senior stakeholders, providing strategic counsel, messaging, and executive communications support.
• Assess stakeholder needs, organizational impacts, and change readiness to develop targeted communications that build understanding, engagement, and adoption.
• Execute communications across multiple channels and audiences including leadership communications, employee messaging, presentations, all hands, newsletters, and other change enablement activities.
• Ensure brand, channel, and functional communications standards are followed while operating effectively in a matrixed Communications environment.
• Develop executive messaging and materials that support leadership alignment and change adoption.
• Collaborate with change management partners, program leaders, project teams, Digital Technology, legal, HR, finance, and other functions and business units to integrate communications within broader change enablement and implementation plans.
• Continuously measure communications effectiveness, gather feedback, and optimize strategies and tactics to strengthen engagement and support successful transformation.

Skills

Strategic communications

Executive communications

Stakeholder management

Writing & editing

Change management

Education

University degree + experience

Advanced degree

Tools

MS Office

Poppulo

Communication tools

Job description

RTX is seeking a talented Manager, Enterprise Services Communications, to drive strategic communications for major PST and ES Business Solutions transformations. You will partner with senior leaders and cross-functional teams to shape messaging, align communications with business priorities, and improve adoption across the enterprise.

You will lead sophisticated change communications initiatives, craft executive communications, and guide channel strategies while ensuring brand standards.