Manager, Enterprise Services Communications

Prattwhitney; Farmington (CT); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

401(k) plan with matching funds

Tuition reimbursement program

Employee Assistance Plan

Job summary

RTX is seeking a Manager, Enterprise Services Communications in Farmington, CT. This executive-facing role leads strategic change communications for the Process & Systems Transformation program and ES Business Solutions, partnering with senior leaders to build alignment and adoption across the enterprise.

You will develop messaging across channels, coordinate with stakeholders, ensure brand standards, and measure impact. Hybrid work arrangement; salary range 107,500–204,500 USD.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Demonstrated success leading communications for technology, process, and systems-driven change programs.
• Strong writing, editing, and messaging skills with exceptional attention to detail and brand compliance.
• Proven experience developing and executing structured communication strategies for diverse audiences across multiple channels.
• Ability to analyze change impacts to determine what each audience needs to know, feel, and do to adopt change successfully.
• Strong partnership, collaboration, and stakeholder management skills, including the ability to influence senior leaders and work cross-functional.

Responsibilities

• Develop and lead communications strategies and plans for the PST program and transformation projects across the ES Business Solutions portfolio.
• Partner with cross-functional stakeholders to align communications with business objectives, transformation priorities, and organizational readiness.
• Provide detailed coordination and structured messaging for complex, multi-layered projects with significant business, technology, and process implications.
• Serve as a trusted communications advisor to program leaders and senior stakeholders, providing strategic counsel, messaging, and executive communications support.
• Assess stakeholder needs, organizational impacts, and change readiness to develop targeted communications that build understanding, engagement, and adoption.
• Execute communications across multiple channels and audiences including leadership communications, employee messaging, presentations, all-hands, newsletters, and other change enablement activities.

Skills

Change communications

Executive communications

Stakeholder management

Writing & messaging

Cross-functional collaboration

Project management

Education

University degree

Advanced degree

Tools

Prosci certification

Job description

RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

RTX is looking for a talented Manager, Enterprise Services Communications. The Enterprise Services Communications manager is a strategic change communications leader responsible for supporting transformational initiatives across the Enterprise Services organization, with primary responsibility for the Process & Systems Transformation (PST) program and the broader ES Business Solutions portfolio. This executive-facing role partners closely with program and portfolio Communications leads, senior leaders, and cross‑functional teams to develop and execute communications strategies that build alignment, drive adoption, and support successful business transformation. The Enterprise Services organization enables operational excellence and major enterprise initiatives across a diverse and complex portfolio. The change driven by the PST program and ES Business Solutions mission area spans technology, process, policy, and organizational transformation. Because of this scale and complexity, this role requires a communications leader experienced in enterprise-wide change who can translate transformation into clear, compelling, audience‑specific messaging and operate confidently at both the executive and program levels.

What You Will Do:

• Strategic program and project support: Develop and lead communications strategies and plans for the PST program and transformation projects across the ES Business Solutions portfolio. Partner with cross‑functional stakeholders to align communications with business objectives, transformation priorities, and organizational readiness. Provide detailed coordination and structured messaging for complex, multi‑layered projects with significant business, technology, and process implications.
• Change communications leadership: Serve as a trusted communications advisor to program leaders and senior stakeholders, providing strategic counsel, messaging, and executive communications support. Assess stakeholder needs, organizational impacts, and change readiness to develop targeted communications that build understanding, engagement, and adoption. Execute communications across multiple channels and audiences including leadership communications, employee messaging, presentations, all‑hands, newsletters, and other change enablement activities. Ensure brand, channel, and functional communications standards are followed while operating effectively in a matrixed Communications environment.
• Executive communications: Partner closely with Communications leads and senior leaders to ensure messaging is aligned, sequenced appropriately, and reinforces transformation priorities. Surface and communicate risks, gaps, and dependencies to enable informed decision‑making. Develop executive messaging and materials that support leadership alignment and change adoption.
• Enterprise integration: Collaborate with change management partners, program leaders, project teams, Digital Technology, legal, HR, finance, and other functions and business units to integrate communications within broader change enablement and implementation plans. Ensure communications for PST and ES Business Solutions align with both RTX and Enterprise Services brand guidelines, enterprise priorities, and cross‑functional communications strategy. Participate in the change communications community of practice to strengthen consistency, leverage shared standards, tools, and templates, and contribute to peer learning sessions that build strategic change communications capability across the function. Continuously measure communications effectiveness, gather feedback, and optimize strategies and tactics to strengthen engagement and support successful transformation.

What You Will Learn:

• How Enterprise Services drives transformation across technology, process, operations, and business enablement.
• How to translate complex enterprise‑wide change into clear, actionable messaging for diverse audiences.
• How to operate confidently within executive, program, and cross‑functional environments to support major transformation programs at scale.

Qualifications You Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Demonstrated success leading communications for technology, process, and systems‑driven change programs.
• Strong writing, editing, and messaging skills with exceptional attention to detail and brand compliance.
• Proven experience developing and executing structured communication strategies for diverse audiences across multiple channels.
• Ability to analyze change impacts to determine what each audience needs to know, feel, and do to adopt change successfully.
• Strong partnership, collaboration, and stakeholder management skills, including the ability to influence senior leaders and work cross‑functionally.
• Ability to manage multiple high‑visibility initiatives, meet tight deadlines, and drive continuous improvement through feedback and analytics.

Qualifications We Prefer:

• University degree and 5-7 years of progressive experience in change communications, preferably supporting enterprise‑wide transformation in complex, matrixed environments.
• Master’s degree in communications or related field.
• Experience in aerospace, defense, or highly regulated industries.
• Strong proficiency in Microsoft Office Suite, Poppulo, and other communication platforms, with an ability to adapt to emerging digital tools.
• Prosci Change Management Certification (or equivalent change practitioner certification).
• Demonstrated interest in contributing to shared communications standards and a change communications community of practice, including peer learning and continuous improvement of tools and resources.

What We Offer:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Candidates in the Farmington, CT, Arlington, VA or Charlotte, NC area are preferred. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement. Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry‑leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.