Strategic Enterprise Services Change Communications Lead

Prattwhitney; Farmington (CT); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

401(k) plan with matching funds

Tuition reimbursement program

Employee Assistance Plan

Job summary

RTX is seeking a Manager, Enterprise Services Communications in Farmington, CT. This executive-facing role leads strategic change communications for the Process & Systems Transformation program and ES Business Solutions, partnering with senior leaders to build alignment and adoption across the enterprise.

You will develop messaging across channels, coordinate with stakeholders, ensure brand standards, and measure impact. Hybrid work arrangement; salary range 107,500–204,500 USD.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Demonstrated success leading communications for technology, process, and systems-driven change programs.
• Strong writing, editing, and messaging skills with exceptional attention to detail and brand compliance.
• Proven experience developing and executing structured communication strategies for diverse audiences across multiple channels.
• Ability to analyze change impacts to determine what each audience needs to know, feel, and do to adopt change successfully.
• Strong partnership, collaboration, and stakeholder management skills, including the ability to influence senior leaders and work cross-functional.

Responsibilities

• Develop and lead communications strategies and plans for the PST program and transformation projects across the ES Business Solutions portfolio.
• Partner with cross-functional stakeholders to align communications with business objectives, transformation priorities, and organizational readiness.
• Provide detailed coordination and structured messaging for complex, multi-layered projects with significant business, technology, and process implications.
• Serve as a trusted communications advisor to program leaders and senior stakeholders, providing strategic counsel, messaging, and executive communications support.
• Assess stakeholder needs, organizational impacts, and change readiness to develop targeted communications that build understanding, engagement, and adoption.
• Execute communications across multiple channels and audiences including leadership communications, employee messaging, presentations, all-hands, newsletters, and other change enablement activities.

Skills

Change communications

Executive communications

Stakeholder management

Writing & messaging

Cross-functional collaboration

Project management

Education

University degree

Advanced degree

Tools

Prosci certification

Job description

RTX is seeking a Manager, Enterprise Services Communications in Farmington, CT. This executive-facing role leads strategic change communications for the Process & Systems Transformation program and ES Business Solutions, partnering with senior leaders to build alignment and adoption across the enterprise.

You will develop messaging across channels, coordinate with stakeholders, ensure brand standards, and measure impact. Hybrid work arrangement; salary range 107,500–204,500 USD.