Enterprise Services Account Executive (Hybrid)

NetApp, Inc.; San Jose (CA); Hybrid; USD 253,000 - 298,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Stock options

Employee stock purchase plan

Job summary

NetApp, Inc. is seeking a Services Account Executive in North America to evangelize and sell Consulting & Managed Services, helping customers maximize data, infrastructure, and cloud investments.

This role blends hybrid support with direct opportunity ownership and requires building senior-level relationships. You will engage executives from Director to CIO/CTO, originate and close service-led opportunities, and shape proposals aligned to customer priorities, while collaborating across teams to

Qualifications

• 8+ years of direct consulting or services sales experience.
• Originate and close services-led opportunities, not only attach to product sales.
• Engage customers on platform-level concerns: observability, automation, reliability, cost optimization.
• Operate in complex, matrixed environments with overlay and direct sales.
• Engage technical stakeholders with credibility (architects, SREs, platform leaders).
• Executive presence with Director-to-CIO/CTO-level discussions; create and negotiate SOWs.
• Self-motivated in unstructured environments and able to build pipeline.
• Strong collaboration to align stakeholders; proficient in Excel/PowerPoint.

Responsibilities

• Serve as trusted advisor to customers and NetApp account teams on Professional Services value.
• Identify and qualify new services opportunities, including attach and standalone motions.
• Develop and present service proposals aligned to customer priorities and challenges.
• Build and maintain senior-level relationships across customer organizations.
• Drive pipeline through proactive engagement, planning, and service-led strategy.
• Collaborate cross-functionally to shape offerings for evolving needs, including AI use cases.

Skills

Consulting sales

Originating & closing opportunities

Platform-level discussions

Observability & telemetry

Automation & orchestration

Reliability & performance

Cost optimization / FinOps

Executive communication

SOW creation & negotiation

Excel & PowerPoint

Education

BS/BA degree

Job description

NetApp, Inc. is seeking a Services Account Executive in North America to evangelize and sell Consulting & Managed Services, helping customers maximize data, infrastructure, and cloud investments.

This role blends hybrid support with direct opportunity ownership and requires building senior-level relationships. You will engage executives from Director to CIO/CTO, originate and close service-led opportunities, and shape proposals aligned to customer priorities, while collaborating across teams to