Enterprise Security Solution Consultant – West Coast

ServiceNow, Inc.; Omaha (NE); On-site; USD 169,000 - 200,000; Full time

Job summary

ServiceNow, Inc. seeks a Solution Consultant to partner with Sales and help enterprise customers address complex security and identity challenges. You will lead discovery, solution design, product demonstrations, POV engagements, and customer validation activities with stakeholders across security, IT, risk, and Exec teams.

The ideal candidate has strong cybersecurity knowledge, enterprise networking exp, and proven ability to support complex enterprise sales cycles. Travel 25–50% as needed.

Qualifications

• 5+ years in Solution Consulting or related role.
• 5+ years of customer-facing technical, pre-sales, or customer support experience.
• Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
• Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
• Knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation.
• Ability to understand and explain how security platforms integrate with customer network environments during demos, POVs, and POCs.
• Strong presentation, storytelling, and executive communication skills.
• Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers.
• Demonstrated track record of contributing to technical wins and successful customer outcomes.

Responsibilities

• Partner with Sales to lead technical discovery, solution design, and customer validation.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value and proof-of-concept engagements.
• Translate technical capabilities into business outcomes.
• Serve as a trusted advisor during evaluations and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.
• Lead technical training sessions based on customer use cases and POV findings.
• Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights.
• Travel as required, typically 25–50%.

Skills

Solution consulting

Pre-sales

Enterprise networking

Cybersecurity knowledge

Executive communication

Presentation skills

Stakeholder management

Business storytelling

Education

BS degree in Computer Science, MIS, Cybersecurity, or equivalent

Job description

ServiceNow, Inc. seeks a Solution Consultant to partner with Sales and help enterprise customers address complex security and identity challenges. You will lead discovery, solution design, product demonstrations, POV engagements, and customer validation activities with stakeholders across security, IT, risk, and Exec teams.

The ideal candidate has strong cybersecurity knowledge, enterprise networking exp, and proven ability to support complex enterprise sales cycles. Travel 25–50% as needed.