Senior Security & Identity Solutions Consultant

Servicenow; New York (NY); Hybrid; USD 169,000 - 200,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) match

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will lead discovery, design, demos, POVs, and customer validation, connecting technical capabilities to measurable business outcomes.

The ideal candidate has strong cybersecurity knowledge, enterprise networking experience, and proven ability to support complex sales cycles acrossSecurity and

Qualifications

• 5+ years in Solution Consulting or related technical role.
• 5+ years of customer-facing technical, pre-sales, or customer support experience.
• Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
• Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
• BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience.

Responsibilities

• Lead technical discovery, solution design, and customer validation with Sales.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value and proof-of-concept engagements.
• Translate technical capabilities into business outcomes.
• Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.
• Lead technical training sessions based on customer use cases and POV findings.
• Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution.
• Travel as required, typically 25-50%, depending on region and business needs.

Skills

Solution Consulting

Sales Engineering

Pre-Sales Engineering

Cybersecurity concepts

Enterprise networking

Presentation skills

Executive communication

Technical storytelling

Customer engagement

Education

BS degree in Computer Science or equivalent

Tools

NetFlow

Packet capture

Traffic analysis

Job description

ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will lead discovery, design, demos, POVs, and customer validation, connecting technical capabilities to measurable business outcomes.

The ideal candidate has strong cybersecurity knowledge, enterprise networking experience, and proven ability to support complex sales cycles acrossSecurity and