Enterprise SaaS Account Manager - Remote + Stock Options + PTO

Constructor; United States; Remote; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Unlimited vacation time

Stock options

Fully remote team

Work from home stipend

Apple laptops provided

Training and development budget

Parental leave

Collaborative, growth-focused culture

Job summary

Constructor.io is seeking a results-driven Account Manager to lead a book of enterprise ecommerce clients from onboarding through renewal and expansion. You will collaborate with the Customer Success and Sales teams to advocate for customers, drive adoption, and identify value through product recommendations and integrations.

In this role, you’ll nurture executive relationships, analyze performance data, and coordinate cross-functionally to deliver recurring revenue growth while maintaining high

Qualifications

• 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
• Proven success managing enterprise renewal and expansion cycles.
• Track record of meeting or exceeding retention and growth targets.
• Executive presence and ability to influence VP+ and C-level stakeholders.
• Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
• Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.

Responsibilities

• You are the strategic lead for the clients in your book of business.
• You will build strong relationships with your clients to understand their business goals and how Constructor maps to them.
• You will manage complex, enterprise renewal and upsell cycles from start to finish and demonstrate benefits to stakeholders.
• You will uncover and manage risk within your book of business in a timely manner.
• You will grow to be well versed on clients’ business needs and the Constructor product to educate on new use cases and integrations.
• You will regularly update internal systems and attend meetings to document customer status, needs, risk, renewal next steps, and upsell next steps.

Skills

Account management

SaaS

Executive presence

Renewals

Data analysis

Cross-functional collaboration

Job description

Constructor.io is seeking a results-driven Account Manager to lead a book of enterprise ecommerce clients from onboarding through renewal and expansion. You will collaborate with the Customer Success and Sales teams to advocate for customers, drive adoption, and identify value through product recommendations and integrations.

In this role, you’ll nurture executive relationships, analyze performance data, and coordinate cross-functionally to deliver recurring revenue growth while maintaining high