Enterprise SaaS Account Manager – LATAM (Spanish Fluency)

Socket.dev; Austin (TX); On-site; USD 134,000 - 175,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid volunteer days

Job summary

Atlassian is expanding its Account Management team to cover the LATAM region, with full Spanish fluency required. The role centers on accelerating revenue growth, expanding the footprint across enterprise customers, and maintaining strong executive relationships.

You will shape account plans, manage renewals, and collaborate across the global sales organization in a remote capacity. You will work with a broad portfolio of SaaS solutions, leverage strategic planning, and contribute to retention

Qualifications

• 5+ years in account management, inside sales, or customer success with Enterprise customers.
• Full Spanish fluency.
• Proven ability to build relationships across cultures and senior stakeholders both internal and external.
• Strategically global account planning, prioritizing customer engagements to maximize growth and retention.
• Track record of meeting performance goals.
• Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals.
• Experience with complex, end-to-end sales cycles is preferred.

Responsibilities

• Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach
• Drive best-in-class retention across your customer base.
• Develop Senior and Executive relationships via video and in-person.
• Manage high-value renewals and expansions across our product portfolio.
• Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
• Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
• Maintain understanding of product updates and articulate improvements to customers and partners.
• Ensure accurate forecasting and project documentation.

Skills

Account management

Spanish fluency

Relationship building

Strategic account planning

Sales cycles

Communication skills

Tools

Salesforce

Clari

Tableau

Job description

Atlassian is expanding its Account Management team to cover the LATAM region, with full Spanish fluency required. The role centers on accelerating revenue growth, expanding the footprint across enterprise customers, and maintaining strong executive relationships.

You will shape account plans, manage renewals, and collaborate across the global sales organization in a remote capacity. You will work with a broad portfolio of SaaS solutions, leverage strategic planning, and contribute to retention