Enterprise SaaS Account Executive — Drive Growth & Impact

Freshworks; Chicago (IL); On-site; USD 127,800 - 183,655; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Disability insurance

Life insurance

Equity + ESPP

Flexible PTO

Flexible spending

Commuter benefits

Wellness benefits

Adoption leave

Parental leave

Job summary

Freshworks is seeking an Account Executive - Enterprise to drive growth in the enterprise segment. You will own strategic accounts, involve C-level conversations, and close complex SaaS deals with a focus on outcomes.

You will collaborate cross-functionally with BD, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk; travel to meet customers as needed while delivering measurable business value.

Qualifications

• 8–10+ years in quota-carrying SaaS sales for enterprise accounts.
• Proven ability to navigate long, complex sales cycles with exec stakeholders.
• Strong prospecting, pipeline mgmt, and forecast accuracy.
• Solid knowledge of ITSM, IT infrastructure, and EX platforms.
• Excellent communication and collaboration across teams.

Responsibilities

• Engage, discover and drive results in enterprise accounts.
• Lead full sales cycle from prospecting to close while exceeding revenue goals.
• Articulate value to C-level executives with outcome-driven conversations.
• Collaborate with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk.
• Develop and maintain a robust pipeline with accurate forecasting; travel as needed.

Skills

Quota-carrying SaaS

Enterprise sales

Strategic mindset

Revenue focus

ITSM knowledge

Strong communicator

Cross-functional collaboration

Job description

Freshworks is seeking an Account Executive - Enterprise to drive growth in the enterprise segment. You will own strategic accounts, involve C-level conversations, and close complex SaaS deals with a focus on outcomes.

You will collaborate cross-functionally with BD, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk; travel to meet customers as needed while delivering measurable business value.