Enterprise RingCentral Telecom Specialist

HV Talent Group

Boston (MA)

Hybrid

USD 90,000 - 120,000

Full time

8 days ago
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Job summary

HireVenture is seeking a Telecommunications Specialist to support enterprise voice environments with a primary focus on RingCentral and secondary Cisco/Avaya platforms. This hands-on role involves configuring, troubleshooting, and maintaining VoIP, call routing, and related voice infrastructure in a large healthcare setting.

You will design and support cloud-based and on-premises telephony, manage moves/adds/changes, and collaborate with IT, security, and operations teams to ensure reliable

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in telecommunications and IT networks.
  • RingCentral experience is required.
  • Experience administering and troubleshooting enterprise telecommunications and voice environments.
  • Experience with VoIP, SIP, analog, TDM, voicemail, call routing, and related voice technologies.

Responsibilities

  • Engineer, design, document, troubleshoot, and administer enterprise telecommunications systems.
  • Manage moves, adds, changes, and user provisioning activities.
  • Provide day-to-day telecommunications support for clinical, administrative, and corporate users.
  • Collaborate with cross-functional IT teams to ensure secure, scalable, and reliable voice services.
  • Perform system backups and use monitoring tools like Wireshark, SolarWinds, and TraceSBC.

Skills

RingCentral
VoIP
Call routing
Voice infrastructure
Troubleshooting
Communication
Documentation

Education

Bachelor's degree in Computer Science/Information Technology/Telecommunications

Tools

RingCentral
Cisco
Avaya
NICE CXone
Microsoft Teams
Yealink/Poly devices

Job description

HireVenture is seeking a Telecommunications Specialist to support enterprise voice environments with a primary focus on RingCentral and secondary Cisco/Avaya platforms. This hands-on role involves configuring, troubleshooting, and maintaining VoIP, call routing, and related voice infrastructure in a large healthcare setting.

You will design and support cloud-based and on-premises telephony, manage moves/adds/changes, and collaborate with IT, security, and operations teams to ensure reliable

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