Enterprise Project Manager

Staffbase; Stati Uniti; Ibrido; USD 97.000 - 112.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Flexible hours

Flexible-work allowance

Vacation days (31 incl floating)

Fridays off in August

Health coverage

Retirement plan

Parental leave

Volunteer day

Descrizione del lavoro

Staffbase is seeking a seasoned program manager to lead complex enterprise software implementations from scoping to launch. You will coordinate customer and delivery teams, manage integrations and migrations, and translate technical decisions into clear plans for business and executive stakeholders.

The role requires eight+ years of PM experience with multi-stakeholder governance, strong communication, and the ability to navigate competing priorities across IT, operations, and executive

Competenze

• Eight years or more of project or program management experience leading complex enterprise software implementations or custom technical engagements.
• Experience facilitating discussions among customer stakeholders with competing priorities while maintaining productive relationships.
• Ability to translate between technical teams and business owners, including conversations about integrations, data, security, and migration.
• Proven track record of formal governance for complex, multi-stakeholder programs.
• Confidence addressing scope and timeline conflicts directly with customers and internal teams.
• Strong written and verbal communication, ownership, and judgment under pressure.

Mansioni

• Own end-to-end project plans covering scope, design, development, testing, and launch, keeping timelines clear for customers and delivery teams.
• Facilitate alignment across customer IT, communications, and operations teams, as well as solution engineers, integration specialists, and customer success partners.
• Govern scope, identify change requests early, and address conflicts between delivery expectations and available time or resources.
• Coordinate internal specialists and external implementation partners, managing handoffs and dependencies across teams.
• Explain integrations, data models, security reviews, and migrations in terms that support informed customer decisions.
• Provide executive-ready status reporting, steering committee updates, and project governance across concurrent engagements.

Descrizione del lavoro

Role overview

Lead complex enterprise software implementations and custom solution engagements from initial scoping through launch. The work involves coordinating customer and delivery teams, managing integrations and migrations, and translating technical decisions into clear plans for business and executive stakeholders. Each engagement may have distinct requirements, timelines, and governance needs.

Responsibilities

• Own end-to-end project plans covering scope, design, development, testing, and launch, keeping timelines clear for customers and delivery teams.
• Facilitate alignment across customer IT, communications, and operations teams, as well as solution engineers, integration specialists, and customer success partners.
• Govern scope, identify change requests early, and address conflicts between delivery expectations and available time or resources.
• Coordinate internal specialists and external implementation partners, managing handoffs and dependencies across teams.
• Explain integrations, data models, security reviews, and migrations in terms that support informed customer decisions.
• Provide executive-ready status reporting, steering committee updates, and project governance across concurrent engagements.

Requirements

• At least eight years of project or program management experience leading complex enterprise software implementations or custom technical engagements.
• Experience facilitating discussions among customer stakeholders with competing priorities while maintaining productive relationships.
• Ability to translate between technical teams and business owners, including in conversations about integrations, data, security, and migration.
• A track record of formal governance for complex, multi-stakeholder programs.
• Confidence addressing scope and timeline conflicts directly with customers and internal teams.
• Strong written and verbal communication, ownership, and judgment under pressure.

Nice to have

Experience with large or similarly complex enterprise customers, consultancy or enterprise software delivery, and project tools or frameworks such as Jira, Smartsheet, MS Project, or Agile/Scrum. Cross-functional work with sales, solutions engineering, and customer success is useful.

Benefits and work setup

The role offers hybrid work options and flexible working hours.

Listed benefits include a yearly flexible-work allowance, 31 vacation days including a floating holiday, additional paid Fridays off during August, health coverage, retirement plan contributions, paid parental leave, and a volunteer day.

The advertised base salary range is CAD $138,000–$160,000 per year; compensation may vary by location and experience.