Enterprise Project Manager

Onbench; United States; Remote; USD 96,000 - 165,000; Part time

Job summary

Onbench, Inc. is seeking an Enterprise Project Manager to lead bespoke implementations and custom engagements for Fortune 100 customers. This role sits within Professional Services and focuses on complex, high-stakes launches involving multi-system integrations and enterprise rollouts.

You will own end-to-end plans, align cross-functional teams, manage scope, and drive projects to successful go-lives with executive-ready updates. This is a 3-6 month remote contract from LATAM.

Qualifications

• 8+ years of project or program management experience leading complex enterprise software implementations or custom solutions.
• Proven ability to facilitate discussions with multiple customer stakeholders with competing priorities.
• Experience with governance on complex multi-stakeholder programs, ideally at consultancy or enterprise-software scale.

Responsibilities

• Own the end-to-end plan for a custom engagement, from scoping to design, build, testing and launch, ensuring a single clear timeline for the customer.
• Align customer IT, Communications, and Operations stakeholders with Solution Engineers, Integration Specialists, and Customer Success leads.
• Hold the line on scope with warmth and clarity to keep custom work deliverable and early change requests.
• Coordinate implementation partners and internal experts for seamless handoffs and no gaps.
• Translate technical complexity (integrations, data models, security reviews, migrations) into plain-language decisions for executives.

Skills

Stakeholder management

Executive communication

Cross-functional collaboration

Agile / Scrum

Risk management

Ownership & accountability

Education

Bachelor's degree in Business, Technology, or related field

Tools

Jira

Smartsheet

MS Project

Job description

About Our Client

Our client is a global leader in employee communications technology, helping hundreds of enterprise organizations worldwide connect and engage their entire workforce - from desk-based teams to frontline workers. Their SaaS platform brings together a branded employee app, intranet, AI-powered communications tools, and analytics into one seamless solution, trusted by major brands across manufacturing, healthcare, retail, and logistics. Backed by significant investment and on a strong growth trajectory, they have scaled rapidly across North America and Europe and continue to expand their product and team.

The Opportunity

We are looking for an Enterprise Project Manager to lead bespoke implementations and custom solution engagements for Fortune 100 customers. This role sits within Professional Services and focuses on complex, high-stakes launches involving custom builds, multi-system integrations, and enterprise rollouts.

What You'll Lead

In the last twelve months alone, this team has:

• Replatformed how 7-Eleven reaches both its corporate teams and its franchise stores, wiring up Workday and secure store data feeds, retiring legacy tooling, and driving a phased go-live against hard deadlines across IT, Communications, and Operations.
• Engineered a custom shift-swap experience for Chipotle, built directly into their mobile app on top of their workforce-management system, from use-case and edge-case definition through UAT and acceptance.
• Partnered on Ford's migration off a legacy platform and onto co-delivered with an implementation partner under a single, unified project plan and clear scope governance.
• Launched a bilingual, security-first rollout with Bell Canada, navigating translation quality, data privacy and anonymization, and enterprise InfoSec and compliance review.
• Facilitated hands-on Foundations and content-strategy workshops with Waste Management, helping a largely deskless workforce reimagine how information reaches the field.

Requirements

• 8+ years of project or program management experience, leading complex enterprise software implementations or custom solution engagements, ideally for Fortune 100 or similarly sophisticated customers.
• Proven ability to facilitate discussions with multiple customer stakeholders with competing priorities, sustaining constructive dialogue and long-term relationship integrity.
• Fluency in translating between technical teams and business owners, and comfort around integrations, data, security, and migration conversations.
• Demonstrated track record running formal governance on complex, multi-stakeholder technical programs, ideally at consultancy or enterprise-software scale.
• Comfortable owning hard conversations both internally and with the customer when scope and timeline collide, not just reporting status.
• Proven ability to build and manage detailed project plans, budgets, and resource allocation across multiple concurrent enterprise engagements.
• Excellent written and verbal communication skills, with experience delivering executive-ready readouts, steering committee updates, and status reporting.
• Working knowledge of PM tooling and delivery frameworks, including Jira, Smartsheet, MS Project, and Agile/Scrum ceremonies, to keep distributed teams aligned.
• Experience partnering cross-functionally with Sales, Solutions Engineering, and Customer Success to ensure seamless handoffs from implementation to steady-state support.
• A bias toward ownership: you plan the work, you drive the work, and you own the outcome.
• Calm under pressure, genuine care for the customer, and the judgment to know when to escal

Responsibilities

• Own the end-to-end plan for a custom engagement, from scoping statement through design, build, testing, and launch, so the customer only ever experiences one clear timeline.
• Align customer IT, Communications, and Operations stakeholders alongside Solution Engineers, Integration Specialists, and Customer Success leads.
• Hold the line on scope with warmth and clarity, so custom work stays deliverable and change requests are surfaced early, not discovered late.
• Coordinate implementation partners and internal experts so hand-offs are seamless and nothing falls through the cracks.
• Turn technical complexity, including integrations, data models, security reviews, and migrations, into plain-language decisions a customer executive can make with confidence.

Nice to have

• Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience.
• Agile or SAFe background, which is aligned with the sprint-based delivery model.

Opportunity Details

• 3-6 months contract
• Remote from LATAM
• Opportunity to work with a global leader in employee communications and experience technology.