Project Manager

billtrust; United States; Remote; USD 68,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Parental leave

Flexible work options

Professional development

Job summary

billtrust, a leading US-based fintech, is seeking a Project Manager to drive the delivery of multiple concurrent SaaS implementations across client and internal teams. You will guide projects from discovery through go-live, with a strong emphasis on onboarding and expansion initiatives.

Success depends on disciplined planning, clear executive-level updates, and tight control of scope. You will translate statements of work, build comprehensive plans, lead weekly client meetings, and collaborate

Qualifications

• 3 to 7 years of full life-cycle management on SaaS projects.
• Proven ability to lead complex initiatives with external customers.
• Strong critical thinking and independent decision-making.
• Proven track record in issue resolution and negotiations.
• Excellent multi-project organizational and client-facing communication.

Responsibilities

• Translate client statements of work into clear project requirements.
• Build and maintain a comprehensive project plan and run every stage of implementation.
• Lead weekly client status meetings and report on hours, milestones, and target go-live dates.
• Identify and resolve project issues to protect productivity, quality, and customer outcomes.
• Manage change requests and guard against unapproved scope creep.
• Coordinate with third-party providers and own revenue and profit accountability for assigned projects.
• Act as a consultative partner to clients, navigating conflicts with sound judgment.

Skills

Project management

Stakeholder management

Communication skills

Problem solving

Organization

Negotiation

Education

Bachelor's degree in technology or business

PMP certification

Job description

Role overview

This Project Manager role drives the delivery of multiple concurrent implementations across business and technology teams. The work spans the full project lifecycle, from discovery and analysis through design, build, test, and go-live, with a strong emphasis on SaaS client onboarding and expansion projects. Success depends on disciplined planning, executive-level communication, and tight scope control.

Responsibilities

• Translate client statements of work into clear project requirements, including data file specs and transmission protocols
• Build and maintain a comprehensive project plan and run every stage of implementation
• Lead weekly client status meetings and report on hours, milestones, and target go-live dates
• Identify and resolve project issues to protect productivity, quality, and customer outcomes
• Manage change requests and guard against unapproved scope creep
• Coordinate with third-party providers and own revenue and profit accountability for assigned projects
• Act as a consultative partner to clients, navigating conflicts with sound judgment

Requirements

• 3 to 7 years of full life-cycle management on medium to large-scale technical or SaaS projects
• Demonstrated success independently leading complex initiatives with external customers and internal stakeholders
• Strong critical thinking and the ability to determine the right course of action independently
• Track record of issue resolution, stakeholder influence, and difficult negotiations
• Excellent organizational skills to juggle multiple projects at once
• Strong written and verbal presentation skills for client-facing meetings

Nice to have

• Project Management Professional (PMP) certification
• Bachelor's degree with a technology or business emphasis, or equivalent experience
• Hands-on familiarity with modern project management software

Benefits and work setup

• Expected base salary range of $68,000 to $90,000 annually, with possible incentives
• Comprehensive health coverage, retirement benefits, generous PTO and parental leave
• Flexible work options and meaningful investment in professional development