Project Manager

evertrue; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Remote-first

Flexible scheduling

Competitive base salary

Bonus program

Excellent benefits

Job summary

EverTrue is seeking a Project Manager to drive customer implementations and internal initiatives for a SaaS platform serving educational institutions and nonprofit fundraising teams. You will lead cross-functional software delivery programs from kickoff to close, balancing stakeholder expectations and timelines.

You will build plans, track progress, manage risks, and communicate status while collaborating with Engineering, Product, Customer Success, and Enablement teams.

Qualifications

• Four+ years managing technical cross-functional projects.
• Proven ability to run multiple complex initiatives in parallel.
• Excellent written and verbal communication across Engineering, Product, Customer Success, Implementation, and Enablement teams.
• Hands-on experience with project management tools such as Asana or Smartsheets.

Responsibilities

• Lead customer product implementations, re-implementations, and internal projects in partnership with Customer Operations leadership and executive sponsors.
• Build and maintain project plans, schedules, timelines, and scope documentation from kickoff through close-out.
• Track progress against deadlines, surface risks and blockers early, and escalate issues to leadership when needed.
• Own day-to-day communications including status updates, meeting notes, follow-ups, and stakeholder reporting.
• Serve as the primary point of contact, balancing expectations across internal teams and external customers.
• Contribute to process improvement efforts that streamline implementation workflows and team operations.

Skills

Project management

Stakeholder coordination

Agile methodologies

Asana/Smartsheets

Communication

PMP certification progress

Education

PMP certification or equivalent

Tools

Asana

Smartsheets

Job description

Role overview

This Project Manager position sits at the intersection of customer operations and software delivery for a SaaS platform serving educational institutions and non-profit fundraising teams. The role centers on driving customer implementations, re-implementations, and internal initiatives through disciplined planning and stakeholder coordination, with an initial internal focus that can grow into client-facing engagement over time.

Responsibilities

• Lead customer product implementations, re-implementations, and internal projects in partnership with Customer Operations leadership and executive sponsors.
• Build and maintain project plans, schedules, timelines, and scope documentation from kickoff through close-out.
• Track progress against deadlines, surface risks and blockers early, and escalates issues to leadership when needed.
• Own day-to-day communications including status updates, meeting notes, follow-ups, and stakeholder reporting.
• Serve as the primary point of contact, balancing expectations across internal teams and external customers.
• Contribute to process improvement efforts that streamline implementation workflows and team operations.

Requirements

• Four or more years managing technical, cross-functional projects in enterprise software development environments.
• Demonstrated success running multiple complex initiatives in parallel while keeping stakeholders aligned.
• Strong written and verbal communication skills with the ability to collaborate across Engineering, Product, Customer Success, Implementation, and Enablement teams.
• Hands-on experience with project management tools such as Asana, Smartsheets, or comparable platforms.
• Familiarity with Agile or Scrum product development methodologies.
• PMP certification, equivalent credential, or active progress toward one.

Nice to have

• Interest in evolving the role toward full-time, client-facing project management.
• Familiarity with the platform's product suite and integration points.

Benefits and work setup

• Base salary range of $85,000 to $95,000 with a 2.5 percent performance-based bonus plan.
• Medical, dental, and vision insurance with 80 percent premium coverage.
• 401(k) plan with up to a 3 percent employer match.
• Remote-first work environment with flexible scheduling.
• Generous paid time off and investment in professional growth and development.
• Opportunities for in-person and virtual team connection.
• Occasional travel up to 10 percent for customer or company meetings.