Enterprise Program Delivery Lead | AI-Driven Ops

DataCamp; United States; Remote; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

DataCamp is seeking a results-driven Program/Project Manager to be the operational backbone of its professional services. You will coordinate multi-week, multi-cohort engagements, ensuring on-time delivery and smooth execution of live classes and upskilling tracks for enterprise clients.

You will serve as the main client contact during delivery, coordinating instructors, internal teams, and stakeholders, while driving continuous improvement and AI-powered process automation to accelerate

Qualifikationen

• 4-8+ years in project or program management, ideally in professional services, consulting, or learning & development.
• Proven experience managing enterprise clients and acting as the primary point of contact during complex engagements
• Strong stakeholder management skills - you know how to build trust, set expectations, and have difficult conversations when needed
• Highly organized, detail-oriented, and proactive - you don’t wait for things to break before fixing them
• Comfortable operating in live, fast-paced environments where plans shift and you need to adapt quickly
• Commercially aware - you understand scope, margins, and when to elevate
• Demonstrable experience working with AI tools and building AI-powered automations in your day-to-day work (we will assess this during the hiring process)
• Fluent in English (written and spoken)

Aufgaben

• Program Planning & Setup: Translate commercial agreements into clear delivery plans with milestones, timelines, and responsibilities.
• Live Delivery Management: Act as the operational lead during live program delivery and mitigate risks.
• Continuous Improvement: Lead post-cohort retrospectives and deliver improvements for next rounds.
• Scope & Commercial Awareness: Monitor scope and coordinate change requests with account teams.
• AI-Powered Project Management: Use AI tools to streamline workflows, status tracking, and reporting.

Kenntnisse

4-8+ years PM experience

Enterprise client management

Stakeholder management

Highly organized

Fast-paced environment adaptation

Commercial awareness

AI tooling / automations

Fluent English

Tools

AI tools

Jobbeschreibung

DataCamp is seeking a results-driven Program/Project Manager to be the operational backbone of its professional services. You will coordinate multi-week, multi-cohort engagements, ensuring on-time delivery and smooth execution of live classes and upskilling tracks for enterprise clients.

You will serve as the main client contact during delivery, coordinating instructors, internal teams, and stakeholders, while driving continuous improvement and AI-powered process automation to accelerate