Enterprise Post-Sale Growth Account Manager

Wise; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Wise is expanding its Enterprise Payouts team in North America. The role focuses on post-sale lifecycle ownership for enterprise accounts, driving partner onboarding, API integrations, and revenue expansion across currencies and corridors.

As a first three hires on the team, you will build the post-sale function, establish onboarding playbooks, and monitor portfolio health while collaborating with global Wise Platform teams to optimize client experience and ensure compliant operations.

Qualifications

• 4+ years of post-sale account management, customer success, or partner management experience in payments, fintech, or API infrastructure.
• Proven track record of meeting or exceeding expansion and net revenue growth metrics.
• Clear understanding of API and payment infrastructure concepts; able to diagnose client issues with internal teams.
• Builder mindset with comfort in ambiguity and building operating playbooks from scratch.
• Data fluency using transactional data and usage metrics to assess portfolio health.

Responsibilities

• Onboard and go-live with enterprise accounts in the North American region.
• Drive net revenue expansion across corridors, currencies, and payout flows.
• Maintain portfolio health and act as primary technical liaison with partner engineering teams.
• Design and implement post-sale processes, onboarding playbooks, health scoring, and escalation paths.
• Monitor partner models for regulatory/compliance shifts and adapt operations accordingly.

Skills

Post-sale AM

Customer success

Partner management

API infrastructure

Data analytics

Builder mindset

Job description

Wise is expanding its Enterprise Payouts team in North America. The role focuses on post-sale lifecycle ownership for enterprise accounts, driving partner onboarding, API integrations, and revenue expansion across currencies and corridors.

As a first three hires on the team, you will build the post-sale function, establish onboarding playbooks, and monitor portfolio health while collaborating with global Wise Platform teams to optimize client experience and ensure compliant operations.