Enterprise Payouts Account Manager (Hybrid)

Neobankbeat; Austin (TX); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Wise in Austin is seeking an Account Manager for Payouts to own the post-sale lifecycle of North American enterprise accounts. You will drive partner onboarding, ensure smooth API integrations, and expand revenue through new corridors and currencies.

You will act as the primary technical liaison with partner engineering teams, triaging API batch failures and webhook issues, while building scalable account management playbooks and health frameworks for the business line.

Qualifications

• Experience managing post-sale lifecycle for enterprise accounts.
• Proven ability to drive revenue expansion across corridors and currencies.
• Strong collaboration with cross-functional teams (Pre-Sales, Implementation, Engineering).

Responsibilities

• Partner onboarding & go-live from contract to first payout.
• Own net revenue retention and expansion across portfolio.
• Triage API batch failures and webhook issues with partner engineering teams.
• Design and implement post-sale processes: onboarding playbooks, health scoring, escalation paths.
• Monitor partner risk/compliance and adjust setups with Compliance teams.

Skills

Account management

Partnerships

Post-sale lifecycle

API integrations

Revenue growth

Technical relationship management

Job description

Wise in Austin is seeking an Account Manager for Payouts to own the post-sale lifecycle of North American enterprise accounts. You will drive partner onboarding, ensure smooth API integrations, and expand revenue through new corridors and currencies.

You will act as the primary technical liaison with partner engineering teams, triaging API batch failures and webhook issues, while building scalable account management playbooks and health frameworks for the business line.