Enterprise Partner Success Manager

Linq; San Francisco (CA); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Flexible PTO

401(k)

Wellness stipend

Book stipend

Professional development

Direct leadership access

Job summary

Linq is seeking a dedicated partner success professional to own the post-launch experience for our enterprise partners. You’ll be their primary contact, understanding integrations and use cases, and building trust through regular check-ins.

You’ll reproduce issues with technical acuity and guide engineers toward diagnosis, all while maintaining strong relationships. You’ll run a high-touch program, coordinating health monitoring, proactive roadmap discussions, and a feedback loop to product.

Qualifications

• Experience owning technical relationships.
• Experience running work across a book of accounts.
• Comfort with APIs, docs, logs, and error responses.
• Ability to explain constraints to business stakeholders and engineers.

Responsibilities

• Own enterprise partner experience from launch onward.
• Provide first-line technical support and triage issues.
• Monitor health metrics and catch problems early.
• Maintain regular check-ins and roadmap conversations with partners.
• Channel feedback from partners to product and engineering.

Skills

Technical account mgmt

Customer success

APIs & logs familiarity

Problem reproduction

Tools

APIs

Job description

Linq is seeking a dedicated partner success professional to own the post-launch experience for our enterprise partners. You’ll be their primary contact, understanding integrations and use cases, and building trust through regular check-ins.

You’ll reproduce issues with technical acuity and guide engineers toward diagnosis, all while maintaining strong relationships. You’ll run a high-touch program, coordinating health monitoring, proactive roadmap discussions, and a feedback loop to product.