Enterprise Network Analyst - Data Center & VoIP

UT Tyler; San Antonio (TX); On-site; USD 59,000 - 73,000; Full time

Job summary

The Enterprise Network Analyst position at The University of Texas at San Antonio focuses on installing, testing, administering, and documenting enterprise data center, network, and VoIP infrastructure across the university. It emphasizes system installation, performance tuning, and problem resolution on large-scale enterprise systems.

This on-campus role requires a Bachelor's degree and approximately one year of related experience, with responsibilities spanning security, maintenance, backups,

Qualifications

• Bachelor's Degree in a related field.
• 1 year of related work experience.
• Security and integrity requirements per EO-GA-48.

Responsibilities

• Install, test, administer and document enterprise data center, network and VoIP hardware/software.
• Support data centers, network and VoIP components, PDUs, UPSs, WAN/LAN, VPN, IP addressing.
• Implement security for data centers, network and VoIP protection and client access.
• Document processes and maintain hardware/software configuration databases.

Skills

Technical Support

Troubleshooting

Systems Administration

Data Management

ServiceNow

Customer Experience Management

Education

Bachelor's Degree

Tools

Cisco UC

UCCX

HyperView

ServiceNow

Job description

The Enterprise Network Analyst position at The University of Texas at San Antonio focuses on installing, testing, administering, and documenting enterprise data center, network, and VoIP infrastructure across the university. It emphasizes system installation, performance tuning, and problem resolution on large-scale enterprise systems.

This on-campus role requires a Bachelor's degree and approximately one year of related experience, with responsibilities spanning security, maintenance, backups,